David Hain

Service agents at North Bay Cadillac are knowledgeable, courteous and efficient. They understand your service needs and provide answers to you about needed repairs for your vehicle. The mechanics are capab courteous and efficient. They understand your service needs and provide answers to you about needed repairs for your vehicle. The mechanics are capable of a multitude of service needs. The waiting room is clean, comfortable and provides free refreshments to customers who wait while their vehicle is serviced. I highly recommend this service location. More

by gtrplyr51 Verified Customer Verified Customer

Report | Print

Worst customer service ever. Never again. They forgot about my car and had to wait 4 month and never fixed it. Never again. They forgot about my car and had to wait 4 month and never fixed it. More

by Chadynassar Verified Customer Verified Customer

Report | Print

Very great dealer to work with ! I had a 2 time great experience with them again! I had a 2 time great experience with them again! More

by CARLOSBCESPEDESS Verified Customer Verified Customer

Report | Print

This was the worst service experience I have ever had and my truck is a 2008 so that says a lot. They kept giving me the run around and after about 2 weeks of silence (no updates) I am told a part needs to b my truck is a 2008 so that says a lot. They kept giving me the run around and after about 2 weeks of silence (no updates) I am told a part needs to be ordered. And this process goes on and on and the bill keeps going up and when I finally get the truck back there is a major service notification on the dash that the stability control on the truck is damaged. This was not damaged when bringing the truck in for service. Now they are refusing to fix it and suggested that their technicians are incompetent to fix the issue. I am at a loss now because I have spent so much and had way too much faith in them and now am left with an obscure problem that I would need a GM technician to fix. This was absolutely the worst service experience I have ever had and would recommend against servicing or even buying vehicles at this dealership. More

by snark.parrots.6h Verified Customer Verified Customer

Report | Print

Newly renovated, modern and clean facility. Knowledgeable technicians with access to the latest equipment. Friendly and courteous staff members that make everyone feel welcomed. Top credits to Knowledgeable technicians with access to the latest equipment. Friendly and courteous staff members that make everyone feel welcomed. Top credits to David and Jennifer, great management team that are always on-site and available. - Aman B More

by Aman B Verified Customer Verified Customer

Report | Print

I have previously written good reviews for this dealership, but this was not their best performance. I scheduled the appointment so I could wait for my vehicle instead of getting a loner car and w dealership, but this was not their best performance. I scheduled the appointment so I could wait for my vehicle instead of getting a loner car and was told it would take about 90 minutes. The visit took over three hours. I waited 10 minutes to drive into the bay, then waited 45 minutes for the service rep to review my appointment, and 2+ hours for the oil change/tire rotation. Additionally, the inside of the car was dirty when I got it back. More

by JCS1234 Verified Customer Verified Customer

Report | Print

Professional, each item was explained to me both as to what needed to be done and approximately how long I would take what needed to be done and approximately how long I would take More

by BOBAYELLO Verified Customer Verified Customer

Report | Print

Exceptional service. William handled our service with care and we got it back better than we expected. Thank you for the help! William handled our service with care and we got it back better than we expected. Thank you for the help! More

by thomas.h.ogrady Verified Customer Verified Customer

Report | Print

A pleasure to work with Dave and his team at North Bay Cadillac and GMC Cadillac and GMC More

by JTAGS16 Verified Customer Verified Customer

Report | Print

I enjoy the convenient location on northern blvd in Roslyn. Good service, fast and reliable. Roslyn. Good service, fast and reliable. More

by NIRGRYN Verified Customer Verified Customer

Report | Print