David Guerra
David Guerra at Mercedes-Benz of Grapevine
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David Guerra

Assistant Service Manager

Mercedes-Benz of Grapevine

1300 Texan Trail
Grapevine, TX 76051

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4 Reviews

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4 Reviews

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4 Reviews of David Guerra

March 19, 2025

Dealership Rating
Employee Rating

Dyan was great! She greeted me despite being in the middle of helping someone else (While others ignored me) and makes such a good first impression for the store. I More

by Keith.zagar
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Mercedes-Benz of Grapevine responded

We sincerely apologize for the inconvenience and frustration you experienced. It looks like we kept missing each other’s calls and were leaving voicemails back and forth, and we're sorry for the communication gaps that occurred during your service visit. We truly appreciate your feedback—it helps us improve—and we’d love the opportunity to regain your trust. Please reach out to ManagementTeam@avondale.com if you have any other concerns. Thank you!

March 06, 2025

Dealership Rating
Employee Rating

All at the dealership were all very friendly from the Receptionist, Service Manager, Sales Team, and Dyan was great to work with. More

by Brad.pflueger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Mercedes-Benz of Grapevine responded

Thank you for your kind words! We're so glad to hear that our entire team made your experience a great one. We appreciate your support and look forward to assisting you again in the future!

December 19, 2024

Dealership Rating
Employee Rating

Val delivered an exceptional experience from beginning to the end. She demonstrated a high level of professionalism, promptness and punctual throughout the process. This has been the best car buying experien More

by jayfonteno22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Val Neris

Dec 26, 2024

Mercedes-Benz of Grapevine responded

Thank you for sharing your experience! We're thrilled to hear Val provided exceptional service and made this your best car-buying experience. Enjoy your new car!

November 12, 2024

Dealership Rating
Employee Rating

Tom made a purchase experience very pleasant and worked with our family to make a process as quick as possible. When I also noticed that the car had a thing to be fixed after the purchase, he scheduled an More

by kim.h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Lockett, Tom Lim , Tom Lim

Nov 15, 2024

Mercedes-Benz of Grapevine responded

Thank you, Kim!