David Gomes
David Gomes at Audi Brookline
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David Gomes

Service Director

Audi Brookline

308 Boylston St
Brookline, MA 02445

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4.6
117 Reviews
4.6

117 Reviews

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117 Reviews of David Gomes

December 22, 2024

Dealership Rating
Employee Rating

I take pride in maintaining my vehicles and don’t mind paying for good, thorough, and reliable service. Unfortunately, my experience at this dealership was the exact opposite: frustrating, dismissive, and More

by Adamellisharper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 30, 2024

Audi Brookline responded

Adam, I'm truly sorry to hear about your experience and the frustration it caused. We strive for thoroughness and attentive service, so it's concerning that we fell short in addressing your needs. Your feedback is invaluable as we consistently work to improve our processes. Please reach out if you'd like to discuss this in detail with me personally. I will be addressing what you shared with our team. Thank you, Tim Veiga - General Manager - tveiga@herbchambers.com

December 20, 2024

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Employee Rating

Kennith, my service agent was very attentive and knowledgeable. He made sure that the car had a total service even though I had just come in for an oil change. More

by Claudia.Scott
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kennith

Dec 23, 2024

Audi Brookline responded

Hi Claudia, we're delighted to hear that Kenneth provided such attentive service during your visit to Audi Brookline. We look forward to serving you again! Have a great ride!

November 11, 2024

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Excellent Customer Service as always. David and Luis are pros! Thank you for bringing joy to every customer of Audi. Mr.Herb is so lucky to have you both. More

by Mazhar Dalati
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Luis Gonzales - 5 Stars

Nov 12, 2024

Audi Brookline responded

Hi Mazhar, thank you for the wonderful feedback! We're delighted to hear that David and Luis provided excellent service at Audi Brookline. We appreciate your kind words and look forward to serving you again! Safe travels!

October 22, 2024

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Just in for first 10,000 mile service. Got in and out quickly. Showroom and waiting area are comfortable, bright and clean. Staff was very friendly More

by Steve S
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Recommend Dealer
Yes
Oct 23, 2024

Audi Brookline responded

Steve, we're delighted to hear that your recent visit here at Audi Brookline was quick & comfortable! Thank you for the kind words about our team and facilities!

October 15, 2024

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Employee Rating

It was my best experience in dealership. Ahmed and all team provided high quality service. Thank you. More

by Gaya7337
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Veiga, Douglas Quintana

Oct 16, 2024

Audi Brookline responded

We're delighted to hear that Ahmed and the team at Audi Brookline provided you with such a great experience. Thank you for sharing your feedback, and we hope to see you again in the future!

October 10, 2024

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Employee Rating

The process is easy and Luis was wonderful in explaining recommended repairs and helping to prioritize. Also proactive in taking the car for inspection! More

by Skasten
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Recommend Dealer
Yes

Other Employees Tagged: Luis

Oct 10, 2024

Audi Brookline responded

We're delighted to hear that Luis made your experience at Audi Brookline smooth and informative. Thank you for sharing this positive feedback, and we're here if you need anything else!

September 30, 2024

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Employee Rating

Service advisor and staff at Audi of Brookline went above and beyond to make the 30k service on my SQ8 a breeze. I keep coming back to them from the south shore for service and maintenance because they are a More

by ZKurland
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Also worked with Jeff Buchholz who was fantastoc

Oct 01, 2024

Audi Brookline responded

Thank you for sharing your experience! We're delighted to hear that our team at Audi Brookline made your 30k service seamless and enjoyable. We appreciate your continued trust in us for all your service and maintenance needs!

September 27, 2024

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Awesome experience across the board! Great team and service. Cannot recommend Brookline Audi highly enough. More

by ptvineburgh
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Recommend Dealer
Yes
Sep 27, 2024

Audi Brookline responded

Thank you for the glowing review! We're delighted to hear that our team at Audi Brookline provided an awesome experience. Your recommendation means a lot to us!

September 14, 2024

Dealership Rating
Employee Rating

Outstanding attentive honest service team. Timely. As good as I have seen anywhere I would recommend them to alll Audi owners More

by Jack
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jeffrey is the man

Sep 16, 2024

Audi Brookline responded

Jack, we're delighted to hear that you had such a positive experience with our service team at Audi Brookline. Thanks for the recommendation!

September 05, 2024

Dealership Rating
Employee Rating

Luis is an all star! The best. Makes servicing your car a pleasure at Audi of Brookline. More

by AW
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis

Sep 05, 2024

Audi Brookline responded

Thank you for coming to see us! We're glad you had a five-star experience! - Audi Brookline

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