David Gibson

They charged me for a tire rotation that was not done. Had to go back and tell them tires were not rotated. I know this because i marked my valve stem. That's like theft. I will not be returning to this Had to go back and tell them tires were not rotated. I know this because i marked my valve stem. That's like theft. I will not be returning to this dealership because this is 2and time this happened. I will give benifit of dought first time. 2 times is unacceptable. Plus it took 2hours for oil change (that was just oil change nothing else) tires were to be rotated and didn't happen. What goes on back there while they are working on cars? My time is valuable too. Lane manger Patty said rotation was not done due to swollen lugnuts and Brandon was supposed to have told me that but didn't. Patty had car pulled around to get tires rotated. Took about 10 min and then asked was that fast enough for you. Really Patty that makes things better? Thanks service department for making myDecision easier as far as where to purchase my next car. I WAS a loyal customer probably been buying fro them since late 80's atleast 12tcars but i am done.Time for somewhere new More

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Nicole scheduled the mobile service to jump our van. They were there within 15 minutes. We love the fast. and courteous service. They were there within 15 minutes. We love the fast. and courteous service. More

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Just had a gentleman come out to my home to update my computer program for my 2024 Ford maverick XLT AWD due to a recall from the manufacturer. He was on time to my home and the whole repair took about a computer program for my 2024 Ford maverick XLT AWD due to a recall from the manufacturer. He was on time to my home and the whole repair took about a half hour. He was very polite and helpful with my questions. As I noted he came out to my home and did the work . How convenient!!!!! More

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Every Body at Reineke Ford were very friendly and super helpful. I couldn’t of asked for a better experience. helpful. I couldn’t of asked for a better experience. More

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Everyone was so friendly and professional. Ryan was easy to work with and answered any questions I had. I would highly recommend you giving him a call. Ryan was easy to work with and answered any questions I had. I would highly recommend you giving him a call. More

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Jordan made this a very easy and pleasant deal went out of his way to make it a great transaction of his way to make it a great transaction More

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I ve dealt with members of your team since 1978. The experience has been great and amazingly continues to improve. Keep ip the great work The experience has been great and amazingly continues to improve. Keep ip the great work More

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Christopher was very cooperative and informative. He was very knowledgeable and provided a thorough explanations of the service that was provided for my vehicle. He was very knowledgeable and provided a thorough explanations of the service that was provided for my vehicle. More

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I have always been treated with the respect and kindness at each of my visits there. at each of my visits there. More

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Excellent excellent excellent service! ! Very timely while I waited I will return as needed and expect the same treatment thanks ! Very timely while I waited I will return as needed and expect the same treatment thanks More

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