David Flodquist
Director of Service and Parts
Mercedes-Benz of Encino
16721 Ventura Blvd
Encino, CA 91436
3 Reviews
Write a Review3 Reviews of David Flodquist
January 07, 2023
Excellent service. Vehicle was fixed right the first time. Will highly recommend to others. Great customer service Vehicle was fixed right the first time. Will highly recommend to others. Great customer service More
Other Employees Tagged: Kevin Malone, Tony Pinkins
January 04, 2022
After 12 minutes of waiting for help, PAST my appt time, I disrupted an office of people having fun to tell them I'm here for an appt. They assured me "Dan" will be right out. After 25 minutes, a person cam I disrupted an office of people having fun to tell them I'm here for an appt. They assured me "Dan" will be right out. After 25 minutes, a person came out and told me "it's OK, we'll get you in to see the Laela first so that she can explain it to you, asap." 😳 You don't get to say "it's ok" if I'M the person being put out. Appointments mean nothing to them. Loyalty means Nothing to them. This was my last try in 10 years, I am DONE with these xxxxxxxx. More
Other Employees Tagged: Some young guy that hid his name tag.
October 14, 2020
Stay away from their service department. They have serious theft of personal items going on there. After I dropped my car off and came to pick it up , it was ransacked and items were stolen. The reas serious theft of personal items going on there. After I dropped my car off and came to pick it up , it was ransacked and items were stolen. The reason I noticed is because when i was dropping it off i purposely covered the items, hiding them in passenger seat and putting things on top. So when I got my car back the first thing I did was check for the items hidden. everything was turned over and the things were missing. I reported to the manager on duty and he thought that I was crazy. It was Thursday. He told me they will check all of the cameras and the service manager will get back to me on Monday when he returns back to work. By Wednesday nobody called so we called them and the manager was very rude and unprofessional and said that they cant do anything about it. didnt even offer an apology. My personal property was invaded and items stolen and nothing was done about it. Customers beware. Horrible Horrible dealership! More