David Flint

Awesome experience. Great pricing. Amazing customer service. Highly recommend if you're looking for a car. Great pricing. Amazing customer service. Highly recommend if you're looking for a car. More

by tonyg71087 Verified Customer Verified Customer

Report | Print

Quality store that has excellent command of every aspect of the business. Gold level performance. of the business. Gold level performance. More

by ken.handelman Verified Customer Verified Customer

Report | Print

I have bought several vehicles from Park City Ford. Jason always treats us like family and gives us five star service. Everybody at Park City Ford does a great job with customer service. I would highly Jason always treats us like family and gives us five star service. Everybody at Park City Ford does a great job with customer service. I would highly recommend them and will continue to use them. More

by seamusw Verified Customer Verified Customer

Report | Print

Great experience, 3rd time buying 2 news cars from PCF at the same time. Over the years Tyler has always been our go to guy; knowledgeable, professional, honest and reliable. First experience with Jasper and the same time. Over the years Tyler has always been our go to guy; knowledgeable, professional, honest and reliable. First experience with Jasper and Louis and both were right up to the high standards we’ve come to expect. That’s why we keep coming back! More

by Carguys 2 Verified Customer Verified Customer

Report | Print

Davis and Tyler were excellent in helping to order our new truck. It arrived faster than we expected. The delivery was seamless. Very happy customer ! new truck. It arrived faster than we expected. The delivery was seamless. Very happy customer ! More

by skip Verified Customer Verified Customer

Report | Print

Great Experience from start to finish. Was a pleasure working with Dave, Tyler, and Ish. Was a pleasure working with Dave, Tyler, and Ish. More

by cipoletti32 Verified Customer Verified Customer

Report | Print

Amazing service, honesty, complete transparency. From the time I walked in with my pre qualification and trade in, to the time I walked out with the keys to my new truck, was literally 2 hours. 2 h From the time I walked in with my pre qualification and trade in, to the time I walked out with the keys to my new truck, was literally 2 hours. 2 hours! Includes the test drive! I would recommend them to anyone. More

by dwhart1977 Verified Customer Verified Customer

Report | Print

EXCELLENT SERVICE FROM START TO FINISH, THANK YOU SHAUN AND THE TEAM, TWO THUMBS UP. AND THE TEAM, TWO THUMBS UP. More

Report | Print

FIVE STAR REVIEW! PARK CITY FORD - my explicit written permission to repost this everywhere: JASON FLINT and his team - your team - in every department is outstanding, period. Thru my exemplary experien permission to repost this everywhere: JASON FLINT and his team - your team - in every department is outstanding, period. Thru my exemplary experience over the years, I will tell people to stop shopping. #gotoparkcityford More

Report | Print

This place has a work culture problem! My car displayed a "Stop Safety Now" while in my driveway, on 6/15 at 8AM. First problem: I called the dealership (David) to ask for a tow and was t My car displayed a "Stop Safety Now" while in my driveway, on 6/15 at 8AM. First problem: I called the dealership (David) to ask for a tow and was told my vehicle was passed the Ford Roadside Assistance so to call a local tow truck. This was wrong information: Ford has a 5yr and 60kmi Roadside assistance and my car is 2 yr / 45kmi. Now I am stuck trying to get reimbursed by Ford. Second problem: Car is towed and it takes an hour and a half wait to get my car in the system and proper notes taken for the technician. Seriously, even busy, 90 min standing there is ridiculous. Third problem: Nothing, no call, no email until I actually called on Thursday. Yes, from Monday 10AM to Thursday 4.30PM, nobody worried that some owner was without his vehicle and might need to know something about it Fourth problem: so I called. Mind you, every call to service goes straight to Voice Mail. If you stand in the Service area, you will notice the phone never rings. You have to call sales to get a live person on the phone, then ask for service, then maybe you will be lucky that the call does not go to voicemail. Result of the call, a sensor is ordered and I should get a call the next day, Friday Fifth problem: you guessed it, the call did not come Friday, nor did it Monday and even less so Tuesday. So I had to call Sales, go through the exercise to get a service person on the phone, who proudly tells me my car is ready. Why had I not been called already? Anyway, it took 8 days to diagnose and change a MAP sensor. Lord almighty, what is it going to be when it is a complex diagnosis or part? Sixth problem: I went home, 10 mi, then the next morning, Wednesday, 3 mi from my house, the car breaks down again. Same "Stop Safely Now". Had to get a second tow. Seventh problem: The car was repaired within 48hr. And here is the thing: the intake manifold was leaking. Which means the first repair (MAP sensor) was wrong. The MAP sensor information that pressure was outside what it should be was correct, and this sensor did not need change. If the troubleshooting had been done right the first time, I would not have wasted so much time getting a second tow and all. 8th problem, I had asked what about my towing fee. After all, these are warranty repairs and I was covered by Roadside. I was told that I had to take that to Ford Customer Service and there nothing they can do. Great, steer the customer wrong and let him deal with Ford directly afterwards Last but not least, this is a culture issue. At no time have I heard any proper explanation for the multiple problems, besides "we're short handed". Newsflash, if you are short handed for 2 weeks, this is not a temporary problem, it is a chronic one and structural measures are needed. Brad Tobin is doing as much as possible but he gets no help and does so much that a lot ends up slipping through the cracks. When I could not get anyone on the phone without going through multiple automated menus and having to call Sales, I emailed the President directly, telling him there was a problem. You guessed it, I got no answer. In comparison, I emailed the president of a Ridgefield dealer I bought a car from before and had an answer within 24h. So yes, the guy at the top is just not instilling the right culture of prompt communication, customer first or detailed work. Total cost of all this: $300 for tows, $400 for mileage on another vehicle for the 9 days my vehicle was at dealer, not counting time lost. Conclusion: I cannot recommend going there for repairs, diagnosis was wrong, communication is non existent and repair times are atrocious. More

Report | Print