66 Reviews
Write a Review66 Reviews of David Figueroa
October 24, 2025
Initially, the tow truck dropped the car off on Friday. I was then contacted on Monday, and the experience was good, with calls and text updates. However, when I texted on Tuesday to check on the vehicle, I was then contacted on Monday, and the experience was good, with calls and text updates. However, when I texted on Tuesday to check on the vehicle, I was told it was ready for pickup. I then had to call the service department to confirm it was ready. It turned out the technician drove the car one more time, and then I received a call back from the service advisor confirming the car does have a problem. I then waited for the warranty to approve the car's issues, but no rental car was approved yet. It wasn't until Thursday that I tried to reach my advisor but received no response. I had to call the service department again to find out that David was out sick. I then called the warranty company that approved my service, and they told me they only needed three questions answered to proceed. I was able to speak with Carlos, who helped me and told me to pick up my rental on Friday. Upon arriving on Friday, the rental wasn't approved. I had to call the dealership again to get it approved before I could leave. I returned the rental the following Wednesday and was able to pick up my car. More
Other Employees Tagged: David Figueroa
October 13, 2025
They were proficient and professional. Great communication and the wait wasn’t so bad this time Great communication and the wait wasn’t so bad this time More
Other Employees Tagged: Armando Herrera
September 18, 2025
I took my car in because the car wouldn't start without hitting the 12v battery reset every time. I was kept at the dealership for 5+ hours, for them to tell me that they didn't know what was wrong, but th hitting the 12v battery reset every time. I was kept at the dealership for 5+ hours, for them to tell me that they didn't know what was wrong, but there was an upcoming update that MIGHT fix my issue. Wasted my day and time for absolutely nothing. More

