David Farner

Isaias was extremely helpful, friendly, professional, knowledgeable, not-pushy and made us feel welcome. Isaias also went through the car in detail, answered in details all of our questions, and stayed knowledgeable, not-pushy and made us feel welcome. Isaias also went through the car in detail, answered in details all of our questions, and stayed in touch throughout the purchase process. Kudos to Jeremy, finance department, for providing us with the best financing deal for our new Honda CRV. I highly recommend Westshore Honda. More

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Car Update: Still No Resolution! I still don’t have a working car in my possession! Despite being in touch with an executive at Morgan Auto Group, the general manager of the deale I still don’t have a working car in my possession! Despite being in touch with an executive at Morgan Auto Group, the general manager of the dealership has unilaterally decided to fix the car—dropping in a $12,000+ engine and rewiring the entire computer system. That’s not what I want! What I’ve consistently requested is simple: refund my money, reverse the loan, and take back the car. Here’s the timeline: • I purchased this vehicle on September 14, 2024. • By September 15, 2024, I discovered significant oil issues and immediately contacted the dealership’s general manager. Now, they’re forcing this car back on me instead of honoring my request as a customer, which feels suspicious. ** The state of Georgia as a November 26, 2024 has still yet to receive title and registration from the dealership! This makes 2 1/2 months and my second temporary tag is now expired! How hard is it? This is not my first time buying a car out of state!!! Thankfully, there’s progress on the legal and investigative front: • The Florida Highway Safety and Motor Vehicles Department began a federal investigation two weeks ago, which should be closing soon. Florida Department of Highway Safety and Motor Vehicles • The Consumer Finance Protection Bureau (CFPB) started their investigation last week. Consumer Financial Protection Bureau (CFPB) • The Federal Trade Commission (FTC) and the United States Attorney’s Office for Florida are also investigating. Federal Trade Commission The U.S. Department of the Treasury (the insurance company never went out to evaluate the situation. They literally just close the claim the adjuster admitted! That’s illegal.) U.S. Attorney's Office for the Southern District of Florida In the meantime, my life is at a standstill: • Groceries are expensive to have delivered. • This ordeal has left me stranded. • The loan is still being reported negatively on my credit—yes, I’ve reported that too. I’ve been adamant since September that I do not want this car. It’s unacceptable that no one from the automotive group has personally reached out to resolve this. I’m grateful to: • The federal agencies, my local police department, and Jim Ellis Hyundai of Atlanta, • And ALL of the attorneys helping me navigate this nightmare. This has been an exhausting journey, but I won’t stop until they make me whole again!!!!! Better Business Bureau @highlight #mayorjanecastor Senator Reverend Raphael Warnock #tampabay #florida More

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Very happy with the service provided and service manager will be coming here for maintenance service will be coming here for maintenance service More

by DAN1948_72 Verified Customer Verified Customer

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Mike always takes good care of me. The work is done quickly and with care The work is done quickly and with care More

by RGFellows Verified Customer Verified Customer

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Car was serviced very quickly, and did not have to pay since the battery was under warranty. My Service Manager was great. since the battery was under warranty. My Service Manager was great. More

by MATTOSU26 Verified Customer Verified Customer

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Service department always does an excellent jo on my vehicle and keeps me informed at every step of the process vehicle and keeps me informed at every step of the process More

by TOMP1252 Verified Customer Verified Customer

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Seth the service manager is excellent, steps in any time there’s an issue. Great professional there’s an issue. Great professional More

by themartins20060 Verified Customer Verified Customer

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My car fog lights are both out, they were suppose to order me new ones and I never heard back. I bought my own led foglight bulbs for them to install with my oil change appointment. They didn’t listen a order me new ones and I never heard back. I bought my own led foglight bulbs for them to install with my oil change appointment. They didn’t listen and forgot to install foglight bulbs. More

by aguilar3112 Verified Customer Verified Customer

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I had a GREAT time buying my car! Who has ever said that? I got a good deal and made some new friends that promised to take care of me, and they DID!!!! I absolutely love my CR-V EX Who has ever said that? I got a good deal and made some new friends that promised to take care of me, and they DID!!!! I absolutely love my CR-V EX-L! Renard Bolton (no relation to Michael, lol) was very knowledgeable and answered all my questions. 😃 And, the General Manager, David Farner authorized a killer deal for me! My hero! 🦸‍♂️ Zach Walters made the paperwork and financing easy,too! Thanks to everyone at Westshore Honda! I'm a VERY happy customer! 🥳 More

by nberra Verified Customer Verified Customer

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Sale rep Soto was very helpful Text him Friday morning car I am looking to buy if he have in stock He replied with car video and meet him sat to buy Honda odyssey Without any hassle purchase the car fro car I am looking to buy if he have in stock He replied with car video and meet him sat to buy Honda odyssey Without any hassle purchase the car from Westshore Honda and very happy with car and car dealer More

by compuland Verified Customer Verified Customer

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