David Doerr

I have been a long time client of Princeton Audi and will never come back. My SQ5 was brought in for service after experiencing an auto stop/start malfunction reading on the main dash. Technicians indicated never come back. My SQ5 was brought in for service after experiencing an auto stop/start malfunction reading on the main dash. Technicians indicated that the entire thermostat and water pump system needed replacement and proceeded to charge over $3500. After doing my own research I discovered the total cost of parts and labor (incl taxes) should not exceed $1800. When I brought this to their attention they proceeded to tell me 'too bad. you already agreed to the $3500'. When you do a cursory analysis of the amount they overcharged me on the parts alone it was roughly 2x vs the retail price of the part. 5x vs the wholesale price. This is a fraudulent price gouging operation and should be investigated by the authorities. More

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I needed a newer Audi Q5 My 2014 Q5 had alot of miles so i needed one with lower miles. Lauri was my salesman for my last purchase and she was great. We found a 2016 Q5 with o My 2014 Q5 had alot of miles so i needed one with lower miles. Lauri was my salesman for my last purchase and she was great. We found a 2016 Q5 with only 44k still under new car warranty and CPO. Once again we agreed on a price and i purchased the car. It was a pleasure doing business with everyone at the dealership. I would recommend the company for a buyer of any of their cars. More

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