David Doden

Christopher Elan gave us excellent service. He was kind and knowledgeable. He kept me up to date on what the progress was on my maintenance and how long it would take. He also explained what I He was kind and knowledgeable. He kept me up to date on what the progress was on my maintenance and how long it would take. He also explained what I could expect when my next oil change is due. I have worked with Christopher in the past and his service is consistently excellent! More

Report | Print

While this is a busy dealership, I was approached quickly and introduced to my customer service rep. Arber Demce who patiently helped me understand what service was going to happen adding a recall service I and introduced to my customer service rep. Arber Demce who patiently helped me understand what service was going to happen adding a recall service I hadn’t mentioned, canceling a future appointment, and made sure I got back to my job, my phone was forgotten on my desk. He followed up calling me, making for a more personal experience. Service was done surprisingly quicker than expected, everything explained again at payment, making for a very happy experience, More

Report | Print

This was a recall service and it went smoothly and Logan Clark was very good at explaining everything they did. Clark was very good at explaining everything they did. More

Report | Print

They were very nice and kept me informed of the work being done and contacted me if there were any other things to be done. being done and contacted me if there were any other things to be done. More

Report | Print

The dealership is very clean and bright. The customer service lounge is well stocked to keep customers comfortable while they wait for their vehicles. And the staff that I dealt with was ver The customer service lounge is well stocked to keep customers comfortable while they wait for their vehicles. And the staff that I dealt with was very helpful, knowledgeable and kept me informed during the process, especially Albert Chico. More

Report | Print

Service tech Logan Clark was very kind courteous and respectful to my needs for a battery replacement under warranty On my Honda accord He also went above and beyond To make sure I had in service pi respectful to my needs for a battery replacement under warranty On my Honda accord He also went above and beyond To make sure I had in service pickup to retrieve my vehicle. I have found this dealership to always be top notch Thx for another service well done !!! More

Report | Print

I recently took my 2020 Honda Accord for servicing at Germain Honda of Naples and I had Michael LoveJoy as my service Advisor. Michael was extremely professional and knowledgeable. He advised me of the s Germain Honda of Naples and I had Michael LoveJoy as my service Advisor. Michael was extremely professional and knowledgeable. He advised me of the service items needed on my car and gave an accurate time frame in which the work would be completed. His estimate was extremely accurate. I will always try to have Michael as my service Advisor whenever I need service on my car. He is second to none as a service advisor.. More

Report | Print

I have been going to Honda of Naples for 7 years now and I am always satisfied with their work. On my last visit my customer service Albert Checo was so courteous and helpful I would recommend him as an exc I am always satisfied with their work. On my last visit my customer service Albert Checo was so courteous and helpful I would recommend him as an excellent service provider More

Report | Print

Albert Checo explained the work required, it was explained thoroughly and completed in a timely manner. Great service always explained thoroughly and completed in a timely manner. Great service always More

Report | Print

Our experience was very good. Michael Lovejoy was very helpful and courteous. The waiting room was cold. Michael Lovejoy was very helpful and courteous. The waiting room was cold. More

Report | Print