David Dill

I would give less than one star if I could. I was looking to purchase a Tesla that qualified for the 4000 dollar EV tax credit that would reduce the car to a better price for me at the cost of I was looking to purchase a Tesla that qualified for the 4000 dollar EV tax credit that would reduce the car to a better price for me at the cost of the IRS. Unfortunately, however, these people took the credit and claimed to pocket it for themselves whilst also increasing the price of the vehicle artificially by tacking on a nonsense 4-5k paint protection plan that I could not opt out of. I tried to get them to reconsider as I really did like the car, but they were firm on stealing the credit and also to boot, adding another 2000 dollars of nonsense fees that they also refused to remove. All in all, they should make this kind of practice illegal and you should stay far away from these scammers. More

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On July 14, 2024 I bought a '24 Outlander; I traded in a '21 Dodge Durango. The trade-in allowance was enough to pay off my Dodge Durango. It is now 8/9/24 (almost 1 month since I traded in my Durango and '21 Dodge Durango. The trade-in allowance was enough to pay off my Dodge Durango. It is now 8/9/24 (almost 1 month since I traded in my Durango and bought the Outlander) and my Dodge Durango still has not been paid off. Chrysler Capital (the Durango's finance company) has charged me a late fee, marked my account as "delinquent" and my credit score has dropped 17 points. I contacted PB Mitsubishi 3 times during all of this: 2 times they never returned my call, 1 time they gave me incorrect information (they said they started the process to pay off my car but according to Chrysler Capital that was untrue). They have sold my Dodge Durango without a title. Unfortunately, yesterday I had to file an official consumer complain with the Florida Highway Safety & Motor Vehicle department. However, I really truly just need them to pay off my Dodge Durango trade-in--it has been almost a month after all and they have already sold it. The amount of time and sleepless nights this has/is causing me, not to mention a lower credit score was NOT worth going to this Dealership. The car is great, but I would not purchase from this dealership at all every again. More

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