David Castillo

Went to a few dealers looking for a Forester and found pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all pricing to be similar but was most impressed with the customer service aspects! Dave Castillo was always available, answered the phone, answered all questions and was very knowledgeable about the car we were looking for. This was all over the phone initially so we set up an appointment to go to the dealership. Every staff member encountered was exceptional. We ended up buying the vehicle and the process was quick and seamless. We were introduced to the service manager personally for service needs down the road, there were some bonuses to buying specifically at that dealership, which were very impressive, and they even had a person call us to set up an appointment to go over all the details of the vehicle. Our Forrester has so many amenities that you do need a lesson on it! Everyone exceeded our expectations in customer service levels, and would not hesitate to recommend this dealership. More

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I worked with three different sales persons. Each of them gave me excellent care & was comfortable for me to talk with. Each also listened to my questions & their answers were easy for me to und Each of them gave me excellent care & was comfortable for me to talk with. Each also listened to my questions & their answers were easy for me to understand. It was a pleasant surprise to be so well treated & enjoyable. Thank you for making this purchase an easy one! More

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I went in looking for something better than 10 miles a gallon and I must say that I’m tickled pink with my purchase. gallon and I must say that I’m tickled pink with my purchase. More

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We had a great buying experience at Subaru of Surprise last week. Our salesman, David Castillo, worked tirelessly to get us into the vehicle we wanted and at the price point we needed. Can't say enough last week. Our salesman, David Castillo, worked tirelessly to get us into the vehicle we wanted and at the price point we needed. Can't say enough good things about David - he's fair, honest and an absolute pleasure to do business with. If you're looking for a new Subaru, make Subaru of Surprise you're first stop, you won't be disappointed.... More

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The whole sales process was first class. Everybody was professional, knowledgeable and enjoyable. Really did not feel pressured at all. Would definitely recommend Alex, and his team. Hig Everybody was professional, knowledgeable and enjoyable. Really did not feel pressured at all. Would definitely recommend Alex, and his team. Highly recommend Subaru Superstore of Surprise. More

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Very professional and friendly staff egger to assist you with your questions and concerns plenty of snacks if your car is being service with your questions and concerns plenty of snacks if your car is being service More

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My transaction started in February with ordering the car. As I waited for the vehicle to be built I was kept up to date by my salesman every step of the way. Trading in my car for my new one was smooth and f As I waited for the vehicle to be built I was kept up to date by my salesman every step of the way. Trading in my car for my new one was smooth and fair. I couldn’t be more pleased. I love the Subaru Superstore! More

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I've never had a better experience buying a car! I love the car, after having it for two weeks. The dealership service was A+. Highly recommend. I love the car, after having it for two weeks. The dealership service was A+. Highly recommend. More

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My salesman Dave Castillo was very nice, efficient & knowledgeable. He’s helped me every time I’ve come in & got me a really good deal! Everyone in sales, front desk & service has been great. knowledgeable. He’s helped me every time I’ve come in & got me a really good deal! Everyone in sales, front desk & service has been great. More

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If you're car shopping and have come across David you need look no further. David is straightforward, professional, and made my car buying experience an enjoyable one. He was very responsive throughout t need look no further. David is straightforward, professional, and made my car buying experience an enjoyable one. He was very responsive throughout the process and even after I had made the purchase. I could not recommend working with David (& team) enough. All the other staff I interacted with were similarly friendly and clearly interested in finding the right car for me - not trying to make sure I walked out with something. Never felt pressured and instead felt very comfortable throughout the process. More

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