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David Casino
David Casino at Gerald Kia of Matteson

David Casino

Sales

Gerald Kia of Matteson

5501 Miller Cir Dr
Matteson, IL 60443

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4.6
36 Reviews
4.6

36 Reviews

Write a Review

36 Reviews of David Casino

June 08, 2025

Dealership Rating
Employee Rating

People were great and willing to work with you. They were very professional and honest! More

by pmoney1003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Carter, Shamir Turner, Andrew Vela

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Jun 08, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our team at Gerald Kia of Matteson. We pride ourselves on providing professional and honest service, and it’s great to know that it made an impact on you. We look forward to assisting you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 20, 2025

Dealership Rating
Employee Rating

Chris was very informative and helpful and a very well mannered nice guy! Thanks for the help! More

by gianiquelight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela

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May 21, 2025

Gerald Kia of Matteson responded

Thank you, Chris, for your wonderful review! We're thrilled to hear that you found our team informative and helpful. If you ever need assistance again, please don't hesitate to reach out. We look forward to welcoming you back to Gerald Kia of Matteson! Sincerely, The Team at Gerald Kia of Matteson

May 15, 2025

Dealership Rating
Employee Rating

Everyone has good customer service all my needs and concerns were answered thank you so much More

by loyalpresley2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela

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May 21, 2025

Gerald Kia of Matteson responded

Thank you for your kind words! We’re thrilled to hear that all your needs and concerns were addressed during your visit to Gerald Kia of Matteson. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 13, 2025

Dealership Rating
Employee Rating

Justin was rude disrespectful unprofessional, and didn’t show any concern with my issues to me. I felt like he brushed it off and didn’t give me the help that I needed. More

by lavontakhearon11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela

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May 27, 2025

Gerald Kia of Matteson responded

Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss this issue in greater depth. We hope to hear from you soon. Sincerely, The Team at Gerald Kia of Matteson

May 13, 2025

Dealership Rating
Employee Rating

Absolutely amazing work super quick and reliable I will be bring them my vehicle more often More

by johnnybotonakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela

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May 21, 2025

Gerald Kia of Matteson responded

Thank you for the fantastic review! We're thrilled to hear that you had such a positive experience at Gerald Kia of Matteson. Our team is always here to provide quick and reliable service, and we look forward to seeing you and your vehicle again soon! Sincerely, The Team at Gerald Kia of Matteson

May 09, 2025

Dealership Rating
Employee Rating

Had a great experience. Was able to work with some great people to get my car! More

by kylasmetana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela , Josh Breen

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May 10, 2025

Gerald Kia of Matteson responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Gerald Kia of Matteson and that our team was able to help you find your car. We hope to see you again soon! Sincerely, The Team at Gerald Kia of Matteson

May 03, 2025

Dealership Rating
Employee Rating

Great the best in service and the good all time when I come in the place More

by Marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner

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May 09, 2025

Gerald Kia of Matteson responded

Thank you for your fantastic review, Marcus! We appreciate your kind words about the service at Gerald Kia of Matteson. We're thrilled to hear you consistently have a positive experience when you visit us. We look forward to welcoming you back next time! Sincerely, The Team at Gerald Kia of Matteson

May 03, 2025

Dealership Rating
Employee Rating

Very professional and courteous the service was outstanding and rated top of the line and can't be matched More

by MUTTLEYJACKSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela

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May 09, 2025

Gerald Kia of Matteson responded

Thank you for your excellent review! We appreciate your kind words about the outstanding service at Gerald Kia of Matteson. It's our goal to provide top-of-the-line experiences for our customers. We look forward to serving you again in the future! Sincerely, The Team at Gerald Kia of Matteson

May 02, 2025

Dealership Rating
Employee Rating

Sloppy, the sales men don’t care. Unprofessional. Dirty. Lazy. Overall not a good experience. More

by zaneworld
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Shamir Turner

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May 13, 2025

Gerald Kia of Matteson responded

Thank you for your feedback, Zane. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Team at Gerald Kia of Matteson

April 26, 2025

Dealership Rating
Employee Rating

Fantastic sales experience and excellent service department customer service. Spokennoise very glad I didn't go 21 of the dealers that are actually closer to my home, well worth the drive! More

by scottjohnston1984
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Parra, Aaron Carter, Shamir Turner, Matthew Bucey, Andrew Vela

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Apr 27, 2025

Gerald Kia of Matteson responded

Thank you, Scott, for your fantastic review! We're thrilled to hear that you had a great sales experience and found our service department's customer service to be excellent. We're proud to know that you feel it was worth the drive to visit Gerald Kia of Matteson instead of going to closer dealers. We look forward to welcoming you back anytime! Sincerely, The Team at Gerald Kia of Matteson

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