David Bukrinsky

We drove all the way from Western Louisiana specifically because of the professionalism we’d heard about and read about, from this particular dealership. They did not let us down. The sales team was excepti because of the professionalism we’d heard about and read about, from this particular dealership. They did not let us down. The sales team was exceptional and answered all our questions, to make sure our needs were taken care of. They had vast inventory, for us to choose from. Their website was very up to date with current inventory. The finance manager was very easy to work with as well as very knowledgable. Many thanks to the entire team at Big Star for exceptional customer service and we will highly recommend them to anyone willing to travel to the Houston area. More

by TPSTXN Verified Customer Verified Customer

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David is exceptional! I am very impressed with his patience and diligence in getting the job done. I am very impressed with his patience and diligence in getting the job done. More

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Very beautiful dealership, friendly staff, and amazing customer service. The sales team is really friendly and service department is great. customer service. The sales team is really friendly and service department is great. More

by vince2478 Verified Customer Verified Customer

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It was great experience being first time customer with Big Star. The staff was very very helpful getting the deal done. overall excellent experience with the dealership. Big Star. The staff was very very helpful getting the deal done. overall excellent experience with the dealership. More

by Raj Verified Customer Verified Customer

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Very patient and helpful with the process. He made the purchase easy being that i was not from Houston. He gave me the most savings possible and sent all the info and pictures i needed! I defi He made the purchase easy being that i was not from Houston. He gave me the most savings possible and sent all the info and pictures i needed! I definitely recommend More

by elimax1130 Verified Customer Verified Customer

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We have been greeted very friendly by everyone! Will recommend you to others! Our buying process has been great! Will recommend you to others! Our buying process has been great! More

by bbking70 Verified Customer Verified Customer

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David was amazing at finding the perfect Escalade for us. He always answered every text, phone call or any question we had. We have dealt with a lot of car dealerships in Ca over the past few months and the He always answered every text, phone call or any question we had. We have dealt with a lot of car dealerships in Ca over the past few months and the customer service that David provided was unmatched. Thank you so much we love our Escalade! The only extremely disappointing part of our experience was the home delivery process. The company that delivered our vehicle, Sunnat general services (914-507-3599), was hours late from their projected eta and upon arrival demanded that we pay them $850 cash or Zelle with no receipt. We knew and were told by David that this was not necessary and even showed them confirmation that payment had been taken care of and they still held our vehicle. The driver held the vehicle for almost 2 hours in front of our house until about 1030pm. During this time he called the owner of the company to try and clear things up and during this time the owner was extremely rude, demeaning, and at one point claimed that "we just wanted delivery for free” as if we were the ones trying to scam them out of money. I would recommend to never use this transport company again as to not tarnish your wonderful dealership’s reputation and spoil the experience of other customers. Thank you David for answering our calls and texts so late at night and saving the day (night) for us. Without you we probably wouldn’t have gotten our Escalade that night. Also, thank you for following up with us after to make sure everything was ok. We really appreciate that! More

by brandonkortekaas Verified Customer Verified Customer

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Great new look for the dealership. Service is always exceptional and all the employees are so nice. Service is always exceptional and all the employees are so nice. More

by loriclgh Verified Customer Verified Customer

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David was extremely helpful throughout the process! Made sure we were informed and well taken care of. Would absolutely recommend doing business with Big Star Cadillac! Made sure we were informed and well taken care of. Would absolutely recommend doing business with Big Star Cadillac! More

by Anselmo Muniz Verified Customer Verified Customer

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Excellent service from David and Daisy. Will recommend Big Star to friends and family. Will definitely be back. Will recommend Big Star to friends and family. Will definitely be back. More

by loriclgh Verified Customer Verified Customer

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