The dealer needs to continue to offer deep discounts for
oil and filter changes as a great loss leader.
oil and filter changes as a great loss leader.
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by twinlake1
Verified Customer
Verified Customer
Service Price Transparency
Jan 22, 2026 -
Alpine Nissan of Denver responded
twinlake1,
Thank you for the feedback! We appreciate you sharing your thoughts and will be sure to pass this along to our management team. Customer value is important to us, and insights like yours help us continue improving.
My service manager David was excellent!
He listened to my concerns and was extremely helpful. The service technician Chris was excellent as always and treated my vehicle with care. Thank yo
He listened to my concerns and was extremely helpful. The service technician Chris was excellent as always and treated my vehicle with care. Thank you!!!
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by Liz O
Service Price Transparency
Jan 19, 2026 -
Alpine Nissan of Denver responded
Liz,
Thank you for the kind words! We’re thrilled to hear that David and Chris provided excellent service and took great care of your vehicle. We appreciate your trust in Alpine Nissan and look forward to serving you again!
I have had great service ever since I brought my first
Nissan to this dealership!
Nissan to this dealership!
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by lori36
Verified Customer
Verified Customer
Service Price Transparency
Jan 01, 2026 -
Alpine Nissan of Denver responded
lori36,
Thank you for being a loyal Alpine Nissan customer, and for your continued support! We appreciate your business and look forward to seeing you at each visit!
Fast and efficient service.
David was great at answering questions and addressing my needs. Thank you!!
David was great at answering questions and addressing my needs. Thank you!!
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by Liz O
Dec 31, 2025 -
Alpine Nissan of Denver responded
Liz, Thank you for the great feedback! We’re happy to hear you received fast and efficient service, and that David did a great job answering your questions and addressing your needs. We truly appreciate your support and look forward to seeing you again!
smooth dealings from start to finish, will definitely
return here. location is key to me.
return here. location is key to me.
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by karchul
Verified Customer
Verified Customer
Service Price Transparency
Dec 30, 2025 -
Alpine Nissan of Denver responded
karchul,
Thank you for the great feedback! We’re so glad to hear everything was smooth from start to finish and that our location made things even more convenient for you. We truly appreciate your trust and look forward to welcoming you back again!
It's a good place to get maintenance.
It's close to home. More oil change deals would be nice.
It's close to home. More oil change deals would be nice.
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by sirwobeo
Verified Customer
Verified Customer
Service Price Transparency
Dec 22, 2025 -
Alpine Nissan of Denver responded
sirwobeo, Thank you for the feedback! We’re glad to hear you find us a convenient and reliable place for maintenance. We appreciate the suggestion about offering more oil change deals and will be sure to share that with our team. We look forward to continuing to take care of your vehicle!
My engine was replaced within a reasable amout of time.
I picked my car up on Friday the 12th of December. Vehicle was idleing rough at time of pickup. I was hoping it would clear up after a few days, I dr
I picked my car up on Friday the 12th of December. Vehicle was idleing rough at time of pickup. I was hoping it would clear up after a few days, I drove it 60 miles and I experienced an error message and the car would not acelerate past 30mph. I had shut the car off and restarted and took it to another dealer that couldn't find any reason it happend. This happened 1 other time so I took it back to Alpine. I was told I needed a needed a new transmission mount. The transsmission mount was handled during the repair. I should have been advised that there was a problem. If it was missed I can understand that mistakes happen. I was willing to to pay for the parts if Alpine would make some kind of concessions on the labor. David told me they were not going help with that repair.
The drivability issue was not duplicated but I was still chaged for diagdiagnostic at half the cost.
They did a vehicle inspection with a list of items to be addressed, but I was not told of the items that they recomnded, There was no phone call, no email that brakes, tires, alignment was needed. I would think as dealer that jsut did a engine under warranty that they would want to sell some customer pay work. I didn't know these were suggested till after car was repaired.
David was good with responding via email, but my over rating of the service dept is low.
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by SPITTS0
Verified Customer
Verified Customer
Service Price Transparency
Dec 22, 2025 -
Alpine Nissan of Denver responded
SPITTS0, Thank you for taking the time to share this detailed feedback. We’re truly sorry for the frustration and disappointment you experienced following such a major repair, and we understand why this situation would significantly impact your confidence in our service department. While we’re glad the engine replacement itself was completed in a reasonable timeframe, we regret that you experienced drivability issues afterward and that expectations were not clearly set regarding the transmission mount, diagnostic charges, and recommended maintenance items. Communication is critical—especially after warranty engine work—and it’s clear we fell short in fully explaining findings, next steps, and recommendations before and after your visit. We also understand your concern that an issue addressed during the original repair should have been clearly disclosed, and that you were hoping for some consideration on labor given the circumstances. While diagnostic fees can still apply when an issue cannot be duplicated, we recognize that this does not lessen the frustration you felt, particularly after multiple visits and inconsistent outcomes. We do appreciate you noting that David was responsive via email, and we will share both your positive and critical feedback with our leadership team. Your comments highlight areas where we must improve—especially proactive communication and transparency. We value your business and would welcome the opportunity for management to review your case more closely to better understand what occurred and determine if there is a way to help restore your confidence. Please consider reaching out directly to our service management team so this can be addressed appropriately. Thank you again for bringing this to our attention.
Dealership and David were excellent from the time I
bought my vehicle to regular service visits.
bought my vehicle to regular service visits.
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by DSF
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Alpine Nissan of Denver responded
DSF,
Thank you so much for your kind words! We’re thrilled to hear that both the dealership and David provided excellent service—from your vehicle purchase through your regular service visits. We truly appreciate your trust and loyalty, and we look forward to continuing to take great care of you and your vehicle in the future!
Great dealership in Colorado, always have a great service
and great communication from employees! Thank You!
and great communication from employees! Thank You!
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by Pedro Tevillo
Service Price Transparency
Other Employees Tagged:
Clarissa Molina Salazar
Dec 08, 2025 -
Alpine Nissan of Denver responded
Pedro,
Thank you so much for the kind words! We’re thrilled to hear you consistently receive great service and communication from our team. We truly appreciate your support and look forward to continuing to take care of you. Thank you for choosing Alpine Nissan!
The customer service is amazing.
They do thoroughly work and make sure everything is done right.
They do thoroughly work and make sure everything is done right.
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by greyhusky86
Service Price Transparency
Dec 02, 2025 -
Alpine Nissan of Denver responded
greyhusky86,
Thank you so much for the wonderful feedback! We’re thrilled to hear that our customer service and attention to detail made a great impression. Our team works hard to ensure everything is done right, and it means a lot to know you noticed. We truly appreciate you choosing us and look forward to helping you again! 🙌💙
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