David Abraham | Page 34

I had a 7:15am appointment for a check engine light. I sat in the waiting room until 9:00 before anyone came to talk to me. A little after nine someone came to tell me that while they were reading the I sat in the waiting room until 9:00 before anyone came to talk to me. A little after nine someone came to tell me that while they were reading the codes, my battery died and all the codes were erased. I know very little about cars, but do know that reading codes does not take nearly 2 hours. I have been bring my car back to Honda on Grand since I bought it in 2005 and have always been pleased with service and staff. My last 3 visits have not met the standard of customer service I had been used to and I am seriously considering not returning. More

by agergets Verified Customer Verified Customer

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The service rep was very good. Explained the process well. The whole visit to 4.5 hours ethic I thought was a bit long. Explained the process well. The whole visit to 4.5 hours ethic I thought was a bit long. More

by SAMDOG1612 Verified Customer Verified Customer

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They do great work and in a timely fasion. Inspection is top notch. A little pricey, but that's everywhere these days. Inspection is top notch. A little pricey, but that's everywhere these days. More

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The experience was great. People were knowledgeable and curious. I visited to have my ac unit fixed People were knowledgeable and curious. I visited to have my ac unit fixed More

by a.alok Verified Customer Verified Customer

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Our CRV is 14 yrs. old and still going strong. We purchased it at Honda on Grand all of our preventative service work has been done there witch in my mind speaks for it old and still going strong. We purchased it at Honda on Grand all of our preventative service work has been done there witch in my mind speaks for it self. More

by BOBKUBASIAK Verified Customer Verified Customer

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Pleasant, courteous people, fast service. Nice wait area. Same day appointment, saved $40 from mc grath quote. Nice wait area. Same day appointment, saved $40 from mc grath quote. More

by smschiavone Verified Customer Verified Customer

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This is a great place friendly service cool relaxing wating area explain everything well coordinated love coming here for repair wating area explain everything well coordinated love coming here for repair More

by WASP1016 Verified Customer Verified Customer

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Great service and explanation of what work was needed. David Taub kept me informed and updated as the work was being done and even kept the place open a little late to make sure they got my car fixed up p David Taub kept me informed and updated as the work was being done and even kept the place open a little late to make sure they got my car fixed up properly and safely. More

by morahn99 Verified Customer Verified Customer

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Excellent service, Honda on Grand exceeds my expectations every time! They take good care of their customers. every time! They take good care of their customers. More

by abdi.diana Verified Customer Verified Customer

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Scheduled oil change, waited almost 2 hrs for car to be done. Oil change was completed improperly, oil pan lug nut not properly tightened. Oil was leaking on driveway and garage floor. After adding a quart done. Oil change was completed improperly, oil pan lug nut not properly tightened. Oil was leaking on driveway and garage floor. After adding a quart of oil went back to Grand Honda to fix the oil change. Not happy with the service, from loyal customer that serviced vehicle there since new purchase. More

by darki1991 Verified Customer Verified Customer

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