Dave Miller

The dealership was responsive in getting all of my questions answered in a timely fashion. James diligence, however, is what did it for me! I was faced with a lot of back and forth frustrations and ku questions answered in a timely fashion. James diligence, however, is what did it for me! I was faced with a lot of back and forth frustrations and kurt interactions from the GM, prior to James stepping in and doing a phenomenal job. He was straightforward but kind, caring, and willing to put [me] the customer first, which was not my initial experience. If it wasn’t for his customer service and tailoring to my needs, I more than likely would have taken my business elsewhere. Nonetheless, James’ attitude and ability to get things done is what saved this sale. I am truly thankful for him turning this experience around and 100% recommend him to anyone who is looking to buy in this area! More

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Delightful car shopping experience at Darcars Lexus of Greenwich! I had a delightful car shopping experience at Darcars Lexus of Greenwich! My salesperson, Benjamin Braskie, was incredibly helpful wh Greenwich! I had a delightful car shopping experience at Darcars Lexus of Greenwich! My salesperson, Benjamin Braskie, was incredibly helpful when I reached out to the Pre-Owned Lexus of Greenwich in Connecticut. I searched nationwide for a like-new pre-owned Lexus and finally found one with all the options I wanted in my preferred color and at a reasonable price. What stood out most was the respect and honesty I received from Benjamin. Unlike many used car dealers, he never pressured me into making a decision. He balances his work at the Lexus dealership with a career in the medical field, which highlights his commitment to helping others. Since I was calling from over 800 miles away, I requested that he involve his general manager in the deal. That’s when I had the pleasure of speaking with Dave Miller. He was a true gentleman—sincere and professional. He collaborated with me and Benjamin to finalize the deal, instilling enough confidence in me that I decided to purchase the car over the phone. Remarkably, Dave sold me the car without asking for any deposit. I picked it up two days later, and everything was exactly as advertised—no surprises. I highly recommend Darcars Lexus of Greenwich. You can buy used cars from them with complete peace of mind. More

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We drove an hour to this dealership to check out a car not expecting to make a purchase but our sales consultant Rehina and sales manager David were so great and accommodating that we could not leave with not expecting to make a purchase but our sales consultant Rehina and sales manager David were so great and accommodating that we could not leave without the deal they gave. They were great to work with and answered all our questions. We drove home happy. Thank you DARCARS Lexus of Greenwich for a great buying experience. I would highly recommend this dealership. More

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James is a very friendly and professional sales person, and the entire staff at the dealership were all pleasant and helpful. and the entire staff at the dealership were all pleasant and helpful. More

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James, was very upfront and personal through the whole process. I would definitely buy a car from him again. process. I would definitely buy a car from him again. More

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I'm sorry to say I received very poor customer service here! I bought a used car, and my experience leading up to the purchase was generally positive in that all the sales staff were pleasant, accommodat here! I bought a used car, and my experience leading up to the purchase was generally positive in that all the sales staff were pleasant, accommodating, and direct and honest in setting the price. This is the reason I gave 2 stars instead of 1. However, once they had payment for the car, the sales managers who worked with me on the purchase, had no interest in helping me resolve a couple of relatively simple issues. It took several weeks, multiple phone calls and emails, and my husband finally threatening to call the Consumer Financial Protection Bureau just to get the car scheduled for a repair that fell under the 30 day warranty. When I called, I was repeatedly transferred from one person to another and then promised a call back that never came. My messages and emails were either not returned at all or were answered with unkept promises to get back to me later that day. It's now going on 6 months since I bought the car, and I still do not have an answer as to why the refund check for an overcharge on registration fees (which again required multiple calls and 2 months to get) was less than expected. I've decided it's not worth my time to pursue it anymore. Now I understand why the sales managers put intense pressure on me to give them a 5 star review online before I even left the dealership with the newly purchased car! I'm glad I waited because this is a more complete and accurate review. More

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Being in the Hospitality industry myself, my experience with the team from Darscars went above and beyond. Felix Gyamfi, my salesperson, and Dave, the manager, helped me with the buying process. During the with the team from Darscars went above and beyond. Felix Gyamfi, my salesperson, and Dave, the manager, helped me with the buying process. During the process, I went back when Felix happened to have his day off, and the whole office was ready to help. Even Felix called me an hour later to follow up on my concerns. It felt like when you go to the store and buy a suit, you get the perfect tie. That's how I felt when purchasing my Lexus in Greenwich. Thank you J.C. Mejia More

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I worked with James, he was honest and upfront, which was a refreshing experience when visiting the dealership. It was a pleasure working with him. a refreshing experience when visiting the dealership. It was a pleasure working with him. More

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Felix, my salesperson, and Dave, the manager, made the buying experience pleasant. Both were very knowledgable, professional and honest. They went out of their way to provide top notch service which Darc buying experience pleasant. Both were very knowledgable, professional and honest. They went out of their way to provide top notch service which Darcars Lexus is known for. More

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Regina was a great help. Really appreciate Dave the manager working to get us a great deal. Very happy with my LS500. Really appreciate Dave the manager working to get us a great deal. Very happy with my LS500. More

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