Dave Marshall
Service Lane Coordinator
Mitchell Chrysler Dodge Jeep Ram
6501 Boll Weevil Cir
Enterprise, AL 36330
50 Reviews
Write a Review50 Reviews of Dave Marshall
April 08, 2024
This is a great place to get your vehicle serviced. The staff is friendly and trustworthy. The staff is friendly and trustworthy. More
Other Employees Tagged: Kiaira Nash, Jessica McGuffin, Roy Daniels
April 04, 2024
Was helpful when I brought my vehicle in. Made sure I was taken care of. Made sure I was taken care of. More
Other Employees Tagged: Kiaira Nash, Jessica McGuffin, Roy Daniels
April 03, 2024
the were kind and helpful in getting me through the exstended warranty process. I appreciatted the whole staff. exstended warranty process. I appreciatted the whole staff. More
Other Employees Tagged: Kiaira Nash, Jessica McGuffin, Roy Daniels
April 03, 2024
Service was faster than usual and service manager was exceptional. Roy did a great job as well helping with the finding out how many oil changes I had left. exceptional. Roy did a great job as well helping with the finding out how many oil changes I had left. More
Other Employees Tagged: Jessica McGuffin, Roy Daniels
March 13, 2024
They did a great job and were quick and courteous. I feel comfortable and confident bringing my Jeep to that location. I feel comfortable and confident bringing my Jeep to that location. More
Other Employees Tagged: Kiaira Nash, Jessica McGuffin, Roy Daniels
March 12, 2024
Service representatives consistently lie about the status of pending repairs! I took my vehicle in to have the seat heater replaced on a 2022 Grand Wagoneer Series III twice. The first time I took it in they of pending repairs! I took my vehicle in to have the seat heater replaced on a 2022 Grand Wagoneer Series III twice. The first time I took it in they gave it back to me as though the repairs were made. The seat was not fixed and the heater turned off with 15 minutes. I went back in before I ever pulled off the lot to inform them that the repairs were not made. They told me they didn't have the the parts and to call Chyrsler to get the parts sent to them. Even though this was the service department's responsibility I called Chrysler to get the parts, and the part were mailed to the service department before my repair appointment was scheduled. They have had my vehicle for two weeks and claim that they are either waiting on parts or don't have technicians to complete the repair. Technical Service Bulletin 23-006-22 REV. C describes the repair my vehicle required. Within it, only 8.8 hours of labor is needed to complete my repair. I was told a plethora of lies such as "We have to order parts," "The parts we ordered came in broke," "We don't have trained technicians to complete the complex repair," and "A new bulletin came out that we didn't know about" to name a few. More
Other Employees Tagged: Kiaira Nash, Brent Bailey, Roy Daniels
March 11, 2024
Kiara is a joy to work with. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. I feel like she really wants to help me get my Jeep repaired correctly and back on the road as quickly as possible. More
Other Employees Tagged: Kiaira Nash, Jessica McGuffin, Roy Daniels
March 07, 2024
Top notch service from this dealership nothing but a great experience so far working with this dealership! great experience so far working with this dealership! More
Other Employees Tagged: Kiaira Nash, Jessica McGuffin, Roy Daniels
March 06, 2024
I’ve had my vehicles serviced here for many years. Kiaira is the best! Will return again Kiaira is the best! Will return again More
Other Employees Tagged: Kiaira Nash, Jessica McGuffin, Roy Daniels
March 06, 2024
Nice professional, friendly and helpful folks. Service manager is also friendly and helpful. Roy was very informative and took the time to help me understand your processes during a service visit Service manager is also friendly and helpful. Roy was very informative and took the time to help me understand your processes during a service visit. Cory did a great job showing me some trucks but just couldn’t make the deal work. Hopefully later on we can do a trade. Thanks More
Other Employees Tagged: Kiaira Nash, Jessica McGuffin, Roy Daniels , Cory