Dave Capuzziello

Bought a car Outright off the light was told I had to wait a couple days for the title. I ended up letting them do the state inspection and it failed and gave me the safety rejection sector and they allo wait a couple days for the title. I ended up letting them do the state inspection and it failed and gave me the safety rejection sector and they allowed me to drive off without telling me. It took three months for them to finally put a passing sticker on. I’ve had to pay out of pocket for a brand new battery that was supposed to be under warranty but it was out of date. I’ve also had to change two tires already and I find out that the tires are five years old but good trade I’ve also had to change two tires already and I find out that the tires are five years old but good tread to pull off the new tire. My car had cigarette butts hanging around all over the dashboard and floor From the mechanic that was fixing it with them knowing I was going to be returning with my newborn child fresh from the hospital to pick up my car. My car was also rummage through because I found personal information that I had in the trunk in the front seat in my game system was actually neatly put on the sea with a new game in it. I’m going to for the fifth time go in person and see what they are going to do for this unnecessary and very frustrating situation‘s. I paid for the car outright and when I test drove it everything was perfectly fine but now that I think that since I didn’t finance it they took out a lot of parts and replaced it. So far they have reimbursed me for one of the tires but not the other one or the battery yet. And I don’t know how they are even able to re-compensate me for the fact that they were smoking in my vehicle with everybody in that department including Sales knowing I was going to pick up my baby that was actually in labor but they still made me come in to finally and I mean finally after three months try to pass my state inspection. If it was me that were smoking in their rental car I would’ve been fined and all that good stuff but when it’s a customers car… I just took a loss more than a smoking fine for smoking in a rental I just lost value in my vehicle cause toxic air for my child that was just born and have a smoking smell that I’m still trying to get rid of. More

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I am behond pleased with the professionalism and attitude through the whole car buying experience. Saying I am pleased with my purchase and with the staff is an understatement. From the time I walked onto th through the whole car buying experience. Saying I am pleased with my purchase and with the staff is an understatement. From the time I walked onto the lot until the time I left I had nothing but a great experience. Dave Capuzziello and Ahmad Al-Jallad were the most professional and caring individuals. They made sure that I was getting the best vehicle for the best price. I will be always come back for my car buying needs and will refer anyone who is looking for a car. More

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I just purchased a 2020 Cadillac XT4 which is my 3rd vehicle in the last 18 months. I have been impressed with the efficiency of all the staff and service team here and would recommend the dealership t vehicle in the last 18 months. I have been impressed with the efficiency of all the staff and service team here and would recommend the dealership to anyone. It has been a pleasure working with everyone here. More

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great service Dave listen and understood what we were looking for so that help out a lot and was very nice guy to do business with and I love the truck I bought Dave listen and understood what we were looking for so that help out a lot and was very nice guy to do business with and I love the truck I bought More

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Experience My overall experience with purchasing a vehicle at Imperial Chevrolet was pleasant and informative, The salesman, Dave Capuzziello was very pleasant My overall experience with purchasing a vehicle at Imperial Chevrolet was pleasant and informative, The salesman, Dave Capuzziello was very pleasant and answered all our questions and helped with the whole process. I highly recommend Imperial Chevrolet and Dave Capuzziello. I would definitely recommend this dealership and Dave to friends and family. More

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The expirence was amazing Buying a car at imperial is the best idea you can have. Everyone at the facility cares. Especially Paul macchi he is a great dealer that will get you Buying a car at imperial is the best idea you can have. Everyone at the facility cares. Especially Paul macchi he is a great dealer that will get you in something you want at a price you can afford More

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Prechased a truck from them I always buy from them just because of the service they give me. The sales manager always is willing to help because we buy so many trucks from them a I always buy from them just because of the service they give me. The sales manager always is willing to help because we buy so many trucks from them and ever I buy my trucks for my company from them. More

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Awesome Financial Advise. Bought 2 Vehicles We purchased 2 vehicles from Imperial Chevrolet one 18 Equinox and 12 RAM. Ahmad in Finance is the best at saving us $$. Manager Dave awesome. We purchased 2 vehicles from Imperial Chevrolet one 18 Equinox and 12 RAM. Ahmad in Finance is the best at saving us $$. Manager Dave awesome. More

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great experience Just purchased a 2015 chevrolet silverado from Imperial and dealt with Dave Cappuziello sales rep and finance manager Ahmad Al-Jallad. Bob pretty much Just purchased a 2015 chevrolet silverado from Imperial and dealt with Dave Cappuziello sales rep and finance manager Ahmad Al-Jallad. Bob pretty much knew what I was looking for and he had the right truck to show me. I drove away this afternoon with my new truck happy, happy, happy. More

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Poor experience, go elsewhere. I recently went in to Imperial Chevrolet looking for a new Chevrolet Spark LT. The price online was misleading, including multiple discounts that you I recently went in to Imperial Chevrolet looking for a new Chevrolet Spark LT. The price online was misleading, including multiple discounts that you cannot qualify for simultaneously. The sales staff didn't have good answers for why the price was different online versus on the showroom floor besides "those prices are just to get people in the door." My trade-in value was the lowest here of the 4 dealerships that I visited. I was unable to get realistic warranty numbers without sitting with a "finance manager" who then pressured me to do a credit check. When I decided that I was sick of being treated like I was a woman whose husband accidentally let her wander in there, I was then pushed around further. The sales rep literally held onto my trade-in keys so I couldn't leave on my own terms, and four men stood around me pressuring me to go through with the car deal. I went to a different dealership and got the same car with the same options and terms for almost $3,000 less. More

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