Dave Alfano | Page 2

No integrity or customer service I put a $1200 deposit on a truck on a Monday (which they said would save the truck for atleast a I put a $1200 deposit on a truck on a Monday (which t I put a $1200 deposit on a truck on a Monday (which they said would save the truck for atleast a I put a $1200 deposit on a truck on a Monday (which they said would save the truck for atleast a week) and I would buy it on the weekend. Spoke to 2 people (Tony L. and Jim) on Friday to confirm coming in Saturday to sign papers where they both assured me everything would be set for 12 o'clock appointment. Saturday morning I take out a $16,000 loan and call them that I am on way and they tell me there was a "miscommunication" and they sold the vehicle Thursday, 3 days after I put $1200 down. They completely undermined and disrespected what my deposit stands for and left me to believe the truck was being held for me when clearly they have no regard for customer service or satisfaction. I would highly recommend not dealing with these people because they do not care about customers and will take any chance to screw you over if it means they make a quick buck.) and I would buy it on the weekend. Spoke to 2 people (Tony L. and Jim) on Friday to confirm coming in Saturday to sign papers where they both assured me everything would be set for 12 o'clock appointment. Saturday morning I take out a $16,000 loan and call them that I am on way and they tell me there was a "miscommunication" and they sold the vehicle Thursday, 3 days after I put $1200 down. They completely undermined and disrespected what a deposit stands for and left me to believe the truck was being held for me when clearly they have no regard for customer service or satisfaction. The fact that employees would have the audacity to make appointment with me even though truck is already sold shows the disfunctionality of this organization. I would highly recommend not dealing with these people because they do not care about customers and will take any chance to screw you over if it means they make a quick buck. More

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