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Dason Howard
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Dason Howard
Service Advisor
James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
2111 US-287
Decatur, TX 76234
27 Reviews
27 Reviews
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27 Reviews of Dason Howard
Verified Customer
April 01, 2025
We only shop James Wood. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. Their sales, service and collision center teams in Denton & Decatur are the best. Five vehicles purchased. Looking forward to number six. More
by mmccoy276
Other Employees Tagged: Karen Pattison, Zach Rhine, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, Jennifer Westerlund, Matt Smith
March 31, 2025
I bought a used Traverse from Cathy Spurgeon and brought it back the next week for service. The sales experience and service were top notch! Cathy went above and beyond anything we expected. I will definite it back the next week for service. The sales experience and service were top notch! Cathy went above and beyond anything we expected. I will definitely return here for my next car. More
by howiesfamily
Other Employees Tagged: Cathy Spurgeon
March 30, 2025
The service mechanics caused a oil leak, couldn't find it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they it, i had to find it and tell them how to fix it. They replaced my coolant control valve and now my truck overheats every time I drive it. Also they put my motor back together on my Camaro with parts to the lifter still in crank case, which impeded in the bottom of a piston. And had the pan off looking for it, and noticed the thrust bearing been hot enough to turn crank blue and still put it back together and tryed to run it. Thankfully it was making noise from the piece of lifter being impeded in bottom of piston. Also had my transmission serviced on my ZL1 1LE Camaro and they short filed it by 2 quarts because they did not know there's a thermal valve that opens at 150 degrees. And did not get it to operating temp so they short filled it. Which I found out when the transmission started slipping. This is the most incompetent dealership I have ever worked with. They have lied to me multiple time and tried cheating me multiple times Also. I have documents and witnesses to prove all of this. I will never ever go back there, it's the most corrupted dealership I've ever seen. More
by TYBIRDDOG
Other Employees Tagged: Zach Rhine, Nick Huff, Shawn Hooe, David Stokes
March 29, 2025
Best place to have all your service needs taken care of, used this place years and will continue to do so! used this place years and will continue to do so! More
by PAULJ76
Other Employees Tagged: Zach Rhine, Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, David Stokes
March 25, 2025
Horrible customer service. Scheduled appointment to get an additional key made for my truck that I purchased at this dealership. They stated 2 hours max to get the key made. 4. Scheduled appointment to get an additional key made for my truck that I purchased at this dealership. They stated 2 hours max to get the key made. 4.5 hours later, no key and left dealership. I will NEVER purchase another vehicle from this dealership!!! More
by GENMSTLAURENT
March 25, 2025
The service I receive is fantastic, and my car and I are always taking care of. I bought my BMW from the James Wood used car dealership and now bring it for my oil changes. always taking care of. I bought my BMW from the James Wood used car dealership and now bring it for my oil changes. More
by Melinda
Other Employees Tagged: Chris Filline
March 17, 2025
Tried to give them several chances to make things right and just kept making things worse. You are losing a once a month oil service, other service work needed and us purchasing anymore vehicles there and just kept making things worse. You are losing a once a month oil service, other service work needed and us purchasing anymore vehicles there More
by roger1595
Other Employees Tagged: Brandt Wicker, Jose Martinez , Karen Pattison
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