Dason Howard
Dason Howard at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

Dason Howard

Service Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of Dason Howard

June 03, 2025

Dealership Rating
Employee Rating

Everyone was super friendly and handled my truck service professionally and in a timely manner. More

by JWRIDE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure

Jun 03, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! I am thrilled to hear that you had a positive experience with the service team at James Wood Chevrolet Buick GMC Decatur. Timeliness and professionalism are our priorities, and it's great to know we hit the mark. We appreciate your support and look forward to seeing you next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 02, 2025

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Service was great and was pleased with work that was performed. Staff was friendly and helpful. Turn around time for repairs done was spot on . I purchased this vehicle from James Woods in 2020 and w More

by JSIMPSON15
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! I'm thrilled to hear that you were pleased with the service and the work performed at James Wood Chevrolet Buick GMC Decatur. Our team strives to provide friendly and helpful assistance, and it's wonderful to know that we met your expectations. We appreciate your recommendation and look forward to serving you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 02, 2025

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Super helpful staff! Always friendly and willing to go the extra mile. I scheduled an oil change and while I was there I asked them to look at my washer fluid sprayer and More

by renee.burns12
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Filline

Jun 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words, Renee! We at James Wood Chevrolet Buick GMC Decatur are thrilled to hear that our staff was helpful and attentive to your needs. It's great to know you had a positive experience with your oil change and the assistance with your washer fluid sprayer. We appreciate your feedback and look forward to serving you again! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

June 01, 2025

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Every time I need service work I bring it to James Woods because I’m always satisfied with the service and turnaround time, great customer service. More

by CRITTENDENRACIN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo

Jun 02, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your feedback! I appreciate your loyalty to James Wood Chevrolet Buick GMC Decatur. We're glad that you are consistently satisfied with our service and turnaround time. It's our goal to provide great customer service. We look forward to assisting you again in the future. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 27, 2025

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Folks in your Service dept are always so friendly and helpful. I always enjoy my visit when having my GMC serviced. Keep up the great work. See you all next time! Krystal was very friendly when speakin More

by MARTIN.NEGRETE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Huff, Paul Johnson, Shawn Hooe, Bryan Stanley, Krystal Gipson, David Stokes , Miss Zach, he normally helped me upon arriving. I understand he retired.!

May 27, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Martin! We truly appreciate your kind words about our Service department at James Wood Chevrolet Buick GMC Decatur. It's wonderful to hear that you enjoy your visits, and we're glad Krystal made a positive impression during your time with us. We look forward to seeing you again next time! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 26, 2025

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Dayson did an excellent job of keeping us informed throughout the process. My vehicle was ready when promised, washed and ready when we arrived to pick it up! Excellent service! Will highly recommend More

by SBAILEY0219
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Your cashier Krista was very friendly and professional!

May 26, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your feedback! It's great to hear that Dayson provided excellent service and kept you informed throughout the process. We're happy your vehicle was ready and looking its best when you arrived. We appreciate your recommendation and look forward to serving you again at James Wood Chevrolet Buick GMC Decatur. Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 23, 2025

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The rep that I had was nice. It was a quick turnaround for an oil change and tire rotation. Everything went smooth. More

by HANNAHJACKSON1231
Service Price Transparency
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Recommend Dealer
Yes
May 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're delighted to hear that your experience at James Wood Chevrolet Buick GMC Decatur was smooth and efficient for your oil change and tire rotation. We appreciate your kind words about our team and hope to see you again for your future service needs! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 22, 2025

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My last encounter went well. I was dealing with Dason and I told him I was dealing with him in the future. He was able to get me a loaner vehicle and get my truck fixed relative More

by STEVEN.THOMPSON
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Recommend Dealer
Yes
May 23, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you, Steven! I am glad to hear that your recent experience at James Wood Chevrolet Buick GMC Decatur went well and that Dason provided you with great service. Keeping our customers informed is a priority for us, and we're pleased that you appreciated that. We look forward to assisting you again in the future! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 15, 2025

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I was met by Dason as I pulled into the service bay. He was very quick to gather the info he needed and a pleasure to speak with that morning. I was waiting for my vehicle, he instructed me where to fin More

by CD
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Krystal Gipson

May 15, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! We're thrilled to hear that Dason provided you with great service during your visit. It's fantastic that your oil change and tire rotation went smoothly and that you enjoyed the amenities in our waiting room. We appreciate your kind words and look forward to welcoming you back to James Wood Chevrolet Buick GMC Decatur for your next service! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

May 14, 2025

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Employee Rating

Shawn did an outstanding job, again. Very efficient and on top of his game. Thank you. More

by rustate
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 15, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words! We're thrilled to hear that Shawn provided you with outstanding service at James Wood Chevrolet Buick GMC Decatur. We appreciate your feedback and look forward to seeing you again soon! Paul Johnson - Service Manager - 940-627-7664 - pjohnson@jameswood.com

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