Darwin Rodriguez

Every step of this process was delayed. We were told two weeks to get a title. It took over a month. We were told three different times that finance would call us, and we never got that We were told two weeks to get a title. It took over a month. We were told three different times that finance would call us, and we never got that phone call. We were told to come in for a 2pm appointment to sign paperwork. We waited for nearly three hours before we even sat down to sign papers. Five days after purchase, registration and finance paperwork have still not been received. This has been the most frustrating car-buying experience I have ever had. This dealership had a total lack of respect for our time throughout this process. More

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Darwin at Herb Chambers BMW Sudbury was awesome! So professional, knowledgeable and patient. He made my experience seamless and easy! Thank you Darwin and Herb Chambers BMW Sudbury! So professional, knowledgeable and patient. He made my experience seamless and easy! Thank you Darwin and Herb Chambers BMW Sudbury! More

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Good service attitude. The technology is very good. The appointment for car repair is very timely. Thank you very much The technology is very good. The appointment for car repair is very timely. Thank you very much More

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Great associates willing to work with you to customize. Your individual needs very transparent, friendly and welcoming. Darwin went above and beyond great employee. Your individual needs very transparent, friendly and welcoming. Darwin went above and beyond great employee. More

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Every member of Sudbury BMW was exceeding professional and cheerfully ready to work as a team to provide the best experience in buying a new car. and cheerfully ready to work as a team to provide the best experience in buying a new car. More

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Elaborate selection of cars. Poor communication. Inaccuracies on website and what is actually offered on the vehicle. Poor communication. Inaccuracies on website and what is actually offered on the vehicle. More

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Great service found what we were looking for and was able to process the paperwork quickly. Excellent experience to process the paperwork quickly. Excellent experience More

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Courteous, straightforward and transparent. It was a pleasure doing business with BMW of Sudbury. I felt I got a good deal on my trade in, received my new vehicle 3+ months ahead of schedule an It was a pleasure doing business with BMW of Sudbury. I felt I got a good deal on my trade in, received my new vehicle 3+ months ahead of schedule and the staff were very helpful in executing all of the steps with insurance and registration updates needed. The car was prepared beautifully and I am very happy with it, too. More

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Great experience with Vince. Knowledgeable, listened to what I wanted in a vehicle and delivered in all aspects. Knowledgeable, listened to what I wanted in a vehicle and delivered in all aspects. More

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Excellent sales and finance staff. Disappointed that car was not ready at delivery. Roof racks were not on and scratch was not properly fixed and is still not properly fixed. Disappointed that car was not ready at delivery. Roof racks were not on and scratch was not properly fixed and is still not properly fixed. More

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