Darryl Dotsy
Darryl Dotsy at Rusty Wallis Honda
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Darryl Dotsy

Parts Manager

Rusty Wallis Honda

12277 Shiloh Rd
Dallas, TX 75228

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4.4
62 Reviews
4.4

62 Reviews

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62 Reviews of Darryl Dotsy

January 18, 2025

Dealership Rating
Employee Rating

Awesome experience…. Synthetic oil change at a fantastic price knowledge that the dealer is going to treat your car with respect and get it ready for a trip! Plus the car More

by LAMARIN2013
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 21, 2025

Rusty Wallis Honda responded

Hi Lamarin2013, thank you for taking the time to leave a review for us at Rusty Wallis Honda. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

January 04, 2025

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I scheduled an 9:00am appointment for a recall of the fuel pump. Other than the fact that my car was ready and sitting in the waiting area for 45 minutes, because my service manager was gone to lunch. I More

by SANDRAWALLACE2
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesse Baez

Jan 09, 2025

Rusty Wallis Honda responded

We are disappointed to learn of your experience here at Rusty Wallis Honda, but will take this opportunity to improve. We would like to have a better understanding about your experience. Please reach out to us at (214) 348-7500 at your earliest convenience and we will do our best to resolve this with you.

December 29, 2024

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Excellent service and courtesy area with quality refreshments They inspected the filters and offered service and replacement. More

by johndorio
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jan 04, 2025

Rusty Wallis Honda responded

Johndorio, thank you for sharing your positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Rusty Wallis Honda!

December 12, 2024

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On-time service appointment! Staff were knowledgeable and friendly. First-time customer. Will be my go-to service center for the future. More

by whittenbob
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tin Tran

Dec 13, 2024

Rusty Wallis Honda responded

Whittenbob, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

December 06, 2024

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Employee Rating

I have commented on this before. After getting the car back, I didn't notice until after it was dark that someone who worked on the car had turned the headlights off. I normally le More

by C_B_STEVENS
Recommend Dealer
No
Dec 08, 2024

Rusty Wallis Honda responded

C_b_stevens, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

December 06, 2024

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Employee Rating

Everyone was wonderful and helped me get into the vehicle I was interested it. They were interested in what was important to me and why. I had purchased a similar vehicle from Rusty Wallis Honda about 20 y More

by katwood11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ale Drake

Dec 08, 2024

Rusty Wallis Honda responded

Katwood11, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Rusty Wallis Honda

November 14, 2024

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Employee Rating

I was attended very well. The job was excellent. I would recommend it to others. More

by ROY.CFC
Recommend Dealer
Yes

Other Employees Tagged: Bernard Williams, Rusty Wallis

Nov 18, 2024

Rusty Wallis Honda responded

Hi Roy.cfc, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

October 30, 2024

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Employee Rating

Amazing customer service. This is my second vehicle and I will continue being Chin’s customer and going back to Rusty Wallis for another lease. Highly recommend the dealership More

by bcbg43485
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Harper, Eric Collier Sr, Alliona Carroll, Chinh Le , Johnny from finance was Amazing 5 stars!!

October 20, 2024

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Employee Rating

Is a exelent people good service nice waiting room with all we need nice restrooms and very clean More

by LALOBRISENO1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Williams, Rusty Wallis

September 29, 2024

Dealership Rating
Employee Rating

As a member of the minority group, I'm always happy to see people from my own working in businesses. The fact that I can see people from so many nationalities in the express service area is why I will alw More

by ghenaradford
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Don't know his name.

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