Darris Bailey

Clay Cooley Nissan of Richardson responded

Thank you so much for the kind words! We’re thrilled to hear you loved the entire process from start to finish. Darris will be so happy to know his attentiveness, efficiency, and willingness to truly listen made such a positive impact on your experience. We really appreciate your recommendation and look forward to assisting you again in the future, thank you for choosing us!

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to share your experience. We truly apologize for the inconvenience and frustration of making the drive only to find the vehicle had already been sold. We understand how disappointing that can be. We do appreciate you recognizing us for his efforts in trying to locate similar options for you, and we’ll be sure to share your kind words with him. We value your feedback and will work to improve communication so we can provide a better experience moving forward.

Clay Cooley Nissan of Richardson responded

Thank you for your kind words! We’re glad we could earn your trust and help you through the car-buying process. Our goal is always to support our customers and find the right solution, and we truly appreciate you choosing our dealership.

Clay Cooley Nissan of Richardson responded

Thank you so much for taking the time to share this amazing feedback! We’re thrilled to hear that Darris provided you with such a helpful and genuine experience. It means a lot to know that he truly listened, explored options with you, and made sure you left with the solution you were hoping for. We’re also incredibly grateful for your continued loyalty over the years. While no dealership is perfect, we work hard every day to provide excellent service, and your kind words remind us why that matters. Thank you again for trusting Clay Cooley Nissan Richardson!

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words! We’re thrilled to hear you had a great experience and are enjoying your new car. It was a pleasure working with you, welcome to the Clay Cooley Nissan of Richardson family!

Clay Cooley Nissan of Richardson responded

Thank you so much for sharing this! We’re thrilled to hear that Darris made the process feel like a genuine experience, not a sales pitch, and took the time to answer everything patiently. We’ll be sure to recognize him for the great care. We appreciate your trust and can’t wait to welcome you back when you’re ready for your next vehicle!

Clay Cooley Nissan of Richardson responded

We’re very sorry to hear about your experience and truly regret that you feel this way. Providing transparent, customer-focused service is always our goal, and we take feedback like this seriously. We’d appreciate the opportunity to discuss your concerns in detail and work toward a resolution. Please contact me directly at 972-792-5657, 469-655-6745, or aduran@comeseeclay.com so I can personally assist you and make things right.

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words! We’re thrilled to hear that Augustus and our team were able to exceed your expectations. We truly appreciate your recommendation and look forward to serving you again in the future!

Clay Cooley Nissan of Richardson responded

Thank you for your honest feedback. We’re sorry to hear that things got off to a rocky start, but we’re glad Reggie and Darrius were able to make things right for you. Your satisfaction means a lot to us, and we appreciate you giving us the opportunity to turn the experience around. If there’s ever anything else you need, we’re here to help!

Clay Cooley Nissan of Richardson responded

Thank you so much for your kind words and five-star review! We're thrilled to hear that you had a great experience and felt genuinely cared for. Providing excellent service and treating our customers with respect is what we strive for every day. We truly appreciate your support and look forward to serving you again in the future!