Darren Van Orden
Darren Van Orden at Cortese Ford Lincoln
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Darren Van Orden

Service Writer

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

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4.7
145 Reviews
4.7

145 Reviews

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145 Reviews of Darren Van Orden

January 27, 2025

Dealership Rating
Employee Rating

Have been customers for 30+ years and purchased many cars. Service department is excellent and now that I’m retired, am so pleased to have the option of having my car picked up and returned. Great organ More

by Kim.hober
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 28, 2025

Cortese Ford Lincoln responded

Kim we thank you for your business.

January 20, 2025

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I had a good experience, however I was disappointed when I came back to my car 2.5 hours later and there was a strong cigarette smoke odor. I did mention it to Daren at the front desk who verified the gentl More

by emilyferrauilo
Service Price Transparency
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Recommend Dealer
Yes
Jan 20, 2025

Cortese Ford Lincoln responded

Emily, I am so sorry to see that you did not have a great experience here at Cortese. I would like to hear your concerns if that is an option. Please feel free to give me a call at 585-277-3241. Michelle @Cortese Customer Relations

January 08, 2025

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I had such a wonderful experience here after my ford explorer broke down on the 390/490. I’m not local but they took care of me and fixed my car, treated me so well. Darren always was very communicative More

by kmucci3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 13, 2025

Cortese Ford Lincoln responded

Thank you so much for the kind words. We appreciate your business.

December 22, 2024

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They were very helpful in transferring my vehicle to my purchaser. I recommend Cortese because of their service. More

by gentlebob@aol.com
Recommend Dealer
Yes
Dec 23, 2024

Cortese Ford Lincoln responded

Thank you so much for the great review.

November 22, 2024

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Cortese has been my go to dealership for years. The people there are all very friendly and helpful and the service department has not failed us for any service work we need done. More

by gosman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Scott Rhodes, Patrick Zimmerman , Zach Sypolt - Service Advisor

Dec 03, 2024

Cortese Ford Lincoln responded

Gosman, thank you for the great review. We appreciate the opportunity to service your vehicle.

November 22, 2024

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Always a fantastic experience at Cortese. I can always count on honesty, transparency and respect. This has been my go to dealership for many, many years and I recommend anyone who’s looking More

by SavedStephanie
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michelle Reed

Dec 03, 2024

Cortese Ford Lincoln responded

We appreciate your business. Thanks so much.

November 20, 2024

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Employee Rating

Friendly, on time, reliable, good job, fast, good quality, customer oriented, pick and drop available More

by S.dehne
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 03, 2024

Cortese Ford Lincoln responded

We thank you for your business and the 5 stars.

October 25, 2024

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I feel like part of the family for I have been buying car close to 30 years. I would say Thank You to Massimo my Ford salesman who helped me to take care of my old vehicle to get me into a 2025 Ford escape. More

by ttsmith885
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Osier, Darren Sneddon, Michelle Reed , Massimo sales person

Oct 29, 2024

Cortese Ford Lincoln responded

Thanks for being apart of the Cortese Family, we appreciate your business and your loyalty. Thanks again.

October 19, 2024

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Employee Rating

The service managers have been extremely helpful and go the extra mile to solve the issue More

by GGINSBER
Service Price Transparency
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Recommend Dealer
Yes
Oct 21, 2024

Cortese Ford Lincoln responded

Thank you for your business here at Cortese.

October 19, 2024

Dealership Rating
Employee Rating

Service department is fantastic, great group of friendly, helpful staff. Would highly recommend this dealership More

by mcconachiea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Hawes, Al Rossester , Zach

Oct 21, 2024

Cortese Ford Lincoln responded

Thanks for the 5 stars. Appreciate your buisness.

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