Darren Caster

What is the point of appointments for a simple oil change if I am still going to have to wait for 2hours plus? Nobody to greet upon entrance, had no idea who to speak to about my appointment. Salesman making if I am still going to have to wait for 2hours plus? Nobody to greet upon entrance, had no idea who to speak to about my appointment. Salesman making the wait area as a shark tank was a nice touch as well. Also, quoted incorrect pricing for oil change and ended up spending more than anticipated which would generally wouldn’t be an issue if it was quick service. Will go to other oil change companies for faster service, only thing that enticed me was a coupon, which was not worth it due to wait time and that fact that I almost paid twice as much as the coupon for just an oil change. More

by wrightp1988 Verified Customer Verified Customer

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Fast and clean area. Had a great trip. Will be back. 5 star service experience. Had a great trip. Will be back. 5 star service experience. More

by Craig smith Verified Customer Verified Customer

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The staff was great… fast and i would recommend them to everyone who needs service. everyone who needs service. More

by ucantcmesbg Verified Customer Verified Customer

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Excelente atención, super contento con el servicio que le ofrecieron a mi auto . Los recomiendo 100% ofrecieron a mi auto . Los recomiendo 100% More

by mm99062208900 Verified Customer Verified Customer

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Never have had any issues when getting my Ram serviced. They have also done some warranty repairs in the past which turned out very well. If I ever decide to trade cars I am planning on using this dealersh They have also done some warranty repairs in the past which turned out very well. If I ever decide to trade cars I am planning on using this dealership. More

by tfleming1064 Verified Customer Verified Customer

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Good service Eddy Crespo is excellent He put you first no matter what is a good Dealer ship matter what is a good Dealer ship More

by rgcia17 Verified Customer Verified Customer

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Darren was amazing. He helped me right away and told me my car would be ready in 1.5 hours and it was ready in 1. He helped me right away and told me my car would be ready in 1.5 hours and it was ready in 1. More

by Kcmsantiago8610 Verified Customer Verified Customer

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Llevo Dos años visitándolos y siempre tienen el mejor servicio al cliente , muy buen equipo servicio al cliente , muy buen equipo More

by ADRIANA2003GIL Verified Customer Verified Customer

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The system they have for appointments in the service are a train wreck. There is really no such thing as an appointment. Its all first come first serve, even if you have an appointment. Have an appointment a train wreck. There is really no such thing as an appointment. Its all first come first serve, even if you have an appointment. Have an appointment at 8:00 AM? You better show up at 5:00 AM because if you get there 15 minutes early you're waiting in a line of 10-20 cars and they do not honor your 8:00 AM appointment time. You will sit there for hours on end to get a 20-30 minute job done. More

by chaddanner Verified Customer Verified Customer

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I got my Jeep in for a oil change. And it took 3 hours I usually have a good experience but this time was just terrible And it took 3 hours I usually have a good experience but this time was just terrible More

by monoca25ne Verified Customer Verified Customer

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