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Darren Beck
Darren Beck at Ken Ganley Subaru Wickliffe
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Darren Beck

Service Technician

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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5.0
11 Reviews
5.0

11 Reviews

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11 Reviews of Darren Beck

November 13, 2024

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Employee Rating

Best service center in all of North Eastern Ohio for the past nine years. I love how I am always updated on my scheduled service as the work is being completed More

by sweetlorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Caja, Annette Wagoner- Salvatore

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Nov 14, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for your loyalty and kind words about our service center at Ken Ganley Subaru Wickliffe! We're delighted to keep you informed during each visit, and we look forward to continuing this level of care.

October 31, 2024

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Employee Rating

Three previous Detailings done here were exceptional. This time three items were overlooked: 1. Truck bed was not cleaned 2. Driver side mirror covered in water spots 3. Inside bottom area of driver More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Ken Ganley Subaru Wickliffe responded

Bill, thank you for the feedback about your recent experience. We appreciate you bringing these items to our attention and will make sure they get addressed with the appropriate members of our team. Thanks again and we look forward to providing you with a full five-star experience next time! - Ken Ganley Subaru Wickliffe

September 09, 2024

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Very complete, quick service and communication, pricing was good as well, thank you! Will return again! More

by oramac68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 10, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for the positive feedback! We're glad to hear that our team at Ken Ganley Subaru Wickliffe provided quick service and good pricing. Looking forward to your next visit!

September 06, 2024

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Professional Knowledgeable friendly Carring Detailed oriented. Fast service Priced well great coffee a b d comfortable waiting room More

by vmhannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Franco Lanese, Jason Caja, Erica Caja, Serge Akilimali, Sam Velez, Michael Campoletti, Larry Clement, Harley Vecchio

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Sep 06, 2024

Ken Ganley Subaru Wickliffe responded

Thanks for highlighting the great service and amenities at Ken Ganley Subaru Wickliffe! We appreciate your feedback and are glad you had a positive experience.

August 06, 2024

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Employee Rating

Thorough checkup and correction of problems done right. Listened to my concerns, found the problems and fixed them. My car runs like new again! More

by edm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Jason Caja, Erica Caja

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Aug 06, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience! We're glad to hear our team at Ken Ganley Subaru Wickliffe could get your car driving like new again. Take care and please don't hesitate to reach out if we can be of service in the future!

June 12, 2024

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Employee Rating

They are efficient and polite. I resent the surcharge for credit card ideas I believe their profit is adequate without More

by hematologyassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Franco Lanese, Erica Caja, Serge Akilimali

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Jun 12, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for your feedback. We're glad to hear that our team at Ken Ganley Subaru Wickliffe was efficient and polite, but we appreciate your input regarding the credit card surcharge. We'll certainly take it into consideration as we strive to improve our services!

April 01, 2024

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Great service department, My salesman Cristian Vasile was AWESOME!! Whole family uses Ganley East for our automotive needs! More

by Donna Marcic
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Vasile, Larry Clement

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Apr 02, 2024

Ken Ganley Subaru Wickliffe responded

Hi Donna! We're delighted to know that you and your family have had great experiences with us at Ken Ganley Subaru Wickliffe. Thanks for the shout-out to Cristian Vasile! We appreciate your support.

May 02, 2023

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Employee Rating

We love Ken Ganley Subaru. We love our Outback. We love the dealership. We love the service. And we adore our little sales girl, Joy Taylor. More

by BILLSMITH7843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Lunar, Dario Miocic, Mike Swansinger, Makayla LaMonica, Joy Taylor, Demetrius Carter, Jennifer Martinitis , Michael Campola

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May 04, 2023

Ken Ganley Subaru Wickliffe responded

We are thrilled that you had an excellent experience with us, Bill! We appreciate your kind words about Joy! She is indeed one of our best assets here at Ken Ganley Subaru Wickliffe! Drive safely, and we hope to see you soon for any future automotive needs! Enjoy your Subaru Outback!

May 04, 2023

Ken Ganley Subaru Wickliffe responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 30, 2023

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Employee Rating

Real nice place good work on time always can just wait and get done and leave More

by KAISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Hatcher, Franco Lanese, Jason Caja, Erica Caja, Serge Akilimali, Michael Campoletti, Larry Clement , Phil Almas, Lourdevic Delva

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May 02, 2023

Ken Ganley Subaru Wickliffe responded

Hi Kaiser, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2023

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Employee Rating

The quality of the service department at Ken Ganley Subaru Wickliffe keeps me coming back year after year, keeping my 2020 Forester in tip top shape. More

by killeen
Recommend Dealer
Yes
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Apr 17, 2023

Ken Ganley Subaru Wickliffe responded

Killeen, We appreciate you leaving the five-star review! We are thrilled to hear that our service department has earned your trust and kept your 2020 Subaru Forester in great shape! We appreciate your loyalty to Ken Ganley Subaru Wickliffe and look forward to seeing you again soon! Thank you!

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