Darrel Tumbaga

We purchased a vehicle from BMW of San Luis Obispo on January 20, 2023. Shortly after the purchase, we contacted the finance manager to request the cancellation of the extended warranty we had bought and January 20, 2023. Shortly after the purchase, we contacted the finance manager to request the cancellation of the extended warranty we had bought and asked for a refund of the associated cost . We also sent a certified letter to them. On March 10, Kirk Tumbaga confirmed receipt of the letter. We believed the matter was resolved. However, last week, upon requesting a payoff amount from BMW Financial, we discovered it had not been addressed. We contacted the dealership and spoke to Mr. Kirk about the issue. he assured us she would investigate and call us back within two hours. Unfortunately, we never received the promised call, and despite numerous attempts, we have been unable to reach anyone at the dealership by phone or email. More

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Kevin and the whole BMW team went above and beyond getting me in the car I wanted they were quick and smooth experience I can’t wait to buy my next car from them best car experience ever thank you Kev getting me in the car I wanted they were quick and smooth experience I can’t wait to buy my next car from them best car experience ever thank you Kevin and the BMW team! You guys rock!!! More

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I am highly satisfied with the whole team at Coast Way BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the servic BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the service top quality. Especially the sales team and sales representative "JT" Jeffrey Thompson. A motivated and enthusiastic sales professional. More

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Pleasant people,very helpful and made the whole experience great.. Car is in perfect shape. experience great.. Car is in perfect shape. More

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They do Great work and are always so gracious! ! One of the best !! Thanks Everyone!!! ! One of the best !! Thanks Everyone!!! More

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Awesome working with JT, Jose, and Darrel! Transparency, Integrity, and Collaboration made it easy/fun! Transparency, Integrity, and Collaboration made it easy/fun! More

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I had a very good experience buying my car at BMW of San Luis Obispo. Scott Inman was knowledgeable, caring, trustworthy, low pressure and really listened to what I was looking for! He was patient about my Luis Obispo. Scott Inman was knowledgeable, caring, trustworthy, low pressure and really listened to what I was looking for! He was patient about my requests and treated me like a person and not “another sale”! Thanks again to Scott Inman for making my BMW purchase painless! More

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As I was searching for a SUV, I looked online and several. I reached out to BMW of SLO and heard back from Scott Inman with a video saying hello and a tour of the car I was looking at online. Althoug several. I reached out to BMW of SLO and heard back from Scott Inman with a video saying hello and a tour of the car I was looking at online. Although I ended up buying a different vehicle than the original one I was looking at the entire process was so easy and felt like I was dealing with a company that valued integrity and value. Scott and the whole team provided an experience I have never had at previous dealers. I was treated like family and will be a loyal client forever more. Thank you Scott and the whole dealership for extraordinary service!!! More

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I had the best experience today with the purchase of my new 2024 BMW M4 Comp. The sales team was awesome. My salesman JT was amazing. This place makes me want to hang out with the guys outside work. new 2024 BMW M4 Comp. The sales team was awesome. My salesman JT was amazing. This place makes me want to hang out with the guys outside work. More

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Parts couldn’t fix my spoiler on my brand new car that was falling off. Three different appointments and still couldn’t. Hilariously sad. Anyway, service manager wouldn’t do anything about the overspray I was falling off. Three different appointments and still couldn’t. Hilariously sad. Anyway, service manager wouldn’t do anything about the overspray I found and the calcium deposit on the rear window, indicating repairs. On a brand “new” car. Sold new damaged goods. The last straw was when Tony Vital, a SA, tried charging me $2,800 or so on a part that was supposedly causing my front left tires toe measurement to be off. So it was driving pretty bad. Tony tried to pull a fast one. I know he gets a cut. I of course didn’t go through with it. Found the part online for $398. Some lack character and respect, nothing new. BMW makes amazing cars, it’s a shame some people cannot have ownership of one without the ill advised tactics used by the places that sell them. All they do is sell them, that’s it. At least in my experience. Hope this helps someone. More

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