Darold Ohlemacher

I was having problems with my car. I went to Hyundai of Rockwall and I did not have an appointment. The service team worked me in. They are also kind and courteous. I went to Hyundai of Rockwall and I did not have an appointment. The service team worked me in. They are also kind and courteous. More

by Browntone34 Verified Customer Verified Customer

Report | Print

This service manager and his service team have always been exceptional. They are kind, professional and efficient. been exceptional. They are kind, professional and efficient. More

by danarnold5150 Verified Customer Verified Customer

Report | Print

Clay Cooley Hyundai service department is one of the best in the North Texas area. Phillip and Darold are consistent in their focus and attention to detail and going the extra mile to diagnose and solv best in the North Texas area. Phillip and Darold are consistent in their focus and attention to detail and going the extra mile to diagnose and solve those issues that can be elusive and more difficult to find. They see each repair to the complete satisfaction of the car owner. That personal level of service is what will bring me back to Clay Cooley in Rockwall for my next car. More

by MICHAELDSENTER Verified Customer Verified Customer

Report | Print

They are there for me when I need all my card needs. This is the best location by far This is the best location by far More

by MISSHARRIS2698 Verified Customer Verified Customer

Report | Print

The service department is top notch. They went out of their way to fix my car and provided me with constant updates. Highly recommend them. They went out of their way to fix my car and provided me with constant updates. Highly recommend them. More

by Jeanette Verified Customer Verified Customer

Report | Print

This is the only dealership I trust to put me first and make sure my car, my life line... is taken care of properly. Thank you to thr entire team! They go above and beyond! make sure my car, my life line... is taken care of properly. Thank you to thr entire team! They go above and beyond! More

by Stephen Verified Customer Verified Customer

Report | Print

Very friendly staff, but they would not listen to me about my issue and wanted to complete $750 worth of replacements/labor that would NOT have fixed my issue but would have had new parts that did NOT n about my issue and wanted to complete $750 worth of replacements/labor that would NOT have fixed my issue but would have had new parts that did NOT need to be replaced to begin with! I just wish they would have listened to little ol me instead of their overpriced mechanical ingeniousness!!! Finally found a local shop 3 weeks later that would listen to me and had my car back up and running in just a couple hours after they got the needed part!!! So in the long run they cost me 3 extra weeks of a rental car, you would think the Hyundai service expertise would supersede a local shop, but that was not my experience at all!!! More

by Jennlynndtx Verified Customer Verified Customer

Report | Print

GREAT GREAT EXCELLENT FIVE STAR ON TIME CUSTOMER SERVICE FIVE STAR WAIT TIME FIVE STAR FIVE STAR WAIT TIME FIVE STAR More

by fcrockettj Verified Customer Verified Customer

Report | Print

I like the way the service managers keep their customers informed about the work being done to my car and the way they don’t push the updates. They make suggestions and back off. The waiting room is first c informed about the work being done to my car and the way they don’t push the updates. They make suggestions and back off. The waiting room is first class and u really like the windows between the wait room and the service bays. More

by jerrypiering Verified Customer Verified Customer

Report | Print

Love Clay Cooley of Rockwall! I use to go to the Mesquite location but wasn't pleased with them. Everyone at the Rockwall location is wonderful!! I use to go to the Mesquite location but wasn't pleased with them. Everyone at the Rockwall location is wonderful!! More

by lilmskerri96 Verified Customer Verified Customer

Report | Print