Started working at Metro Ford in August 2010. For the 20 years prior, I was owner of a construction company which performed specialized industrial services. I have a Bachelors degree in accounting and criminal justice. Activities I enjoy include scuba diving, Golf, most outdoor activities, and a variety of other sports. In addition, I’ve taught yoga and Pilates for the last 15 years. Most important, I am the wife to a wonderful husband and a proud mother of a 26-year-old son.:-)
Read more237 Reviews
Write a ReviewDealership Experience
14 yrs, 5 mos
Industry Experience
14 yrs, 5 mos
Specialties & Trainings
New and used car and truck sales.
237 Reviews of Darlene Shafran
December 13, 2024
This is exactly how vehicle shopping should be. The dealer from start to finish was top notch. We look forward to many more purchases for our company in the future. The dealer from start to finish was top notch. We look forward to many more purchases for our company in the future. More
Other Employees Tagged: JT Tibbits
October 25, 2024
Very professional. Worked with me to get a great deal on a great car! Highly recommend Worked with me to get a great deal on a great car! Highly recommend More
Other Employees Tagged: JT Tibbits
October 24, 2024
This dealership has a wide variety of vehicles to choose from. What really impressed me was how patient Rob and Bill were when I changed my mind after some of the paperwork had been done on the EcoSport. Bu from. What really impressed me was how patient Rob and Bill were when I changed my mind after some of the paperwork had been done on the EcoSport. But I love the Nissan Sentra so it all worked out. At least Bill didn't get to the stage where he turns his desk into a smart board. I admit I'm lousy at buying cars, especially since I didn't have anyone with me to give me advice. And I also should have looked at other cars instead of just looking at the website. But I was constrained by the amount I could put down and the monthly payment I could handle. I needed wheels and vanity didn't play into it-necessity did. I thank everyone at Metro Ford for their time and work on my behalf. Sherry Tourtual More
Other Employees Tagged: JT Tibbits, Dan Ketchum, Nicole Bellanger, AJ Denton, Anthony DeFabio, Bill Hearley, Jennifer Gifford, Sara Wynne, Bob Ruzzo , Bill in Business and Robert is Sales were the ones who helped me the most.
September 20, 2024
Could use a more thorough inspection of completed work prior to sending the vehicle back to the customer. prior to sending the vehicle back to the customer. More
Other Employees Tagged: Gerry Dariano
August 07, 2024
Darlene was a pleasure to work with, negotiated a fair deal, and made the process easy. I was able to negotiate and complete the transaction entirely by text, email, and Docusign with was a huge convenie deal, and made the process easy. I was able to negotiate and complete the transaction entirely by text, email, and Docusign with was a huge convenience. I would not hesitate to work with Metro Ford and Darlene Shafran in the future. More
July 16, 2024
Working with Darlene and the team at Metro Ford is always a great experience. I have purchased many cars from Darlene and Metro and have recommend them to all of my family and friends! a great experience. I have purchased many cars from Darlene and Metro and have recommend them to all of my family and friends! More
Other Employees Tagged: Dave Carach, Dave Dariano, JT Tibbits
July 10, 2024
Best customer service in the Capital Region. I am very happy with my new vehicle. Thanks, Metro Ford! I am very happy with my new vehicle. Thanks, Metro Ford! More
Other Employees Tagged: JT Tibbits, Yvonne Lai
May 02, 2024
Experience was pleasant. No pressure buying experience. Dealer was prepared when we arrived to pick up the vehicle. No pressure buying experience. Dealer was prepared when we arrived to pick up the vehicle. More
Other Employees Tagged: JT Tibbits, Sara Wynne , Bill Marincic