Darlene Shafran
Darlene Shafran at Metro Ford

Darlene Shafran

Sales Consultant

Metro Ford

3601 State St.
Schenectady, NY 12304

4.9
237 Reviews

Started working at Metro Ford in August 2010. For the 20 years prior, I was owner of a construction company which performed specialized industrial services. I have a Bachelors degree in accounting and criminal justice. Activities I enjoy include scuba diving, Golf, most outdoor activities, and a variety of other sports. In addition, I’ve taught yoga and Pilates for the last 15 years. Most important, I am the wife to a wonderful husband and a proud mother of a 26-year-old son.:-)

4.9

237 Reviews

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Dealership Experience

14 yrs, 5 mos

Industry Experience

14 yrs, 5 mos

Specialties & Trainings

New and used car and truck sales.

237 Reviews of Darlene Shafran

December 13, 2024

Dealership Rating
Employee Rating

This is exactly how vehicle shopping should be. The dealer from start to finish was top notch. We look forward to many more purchases for our company in the future. More

by ctmsummitcompanies
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Tibbits

October 25, 2024

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Very professional. Worked with me to get a great deal on a great car! Highly recommend More

by jrichardson040404
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: JT Tibbits

October 24, 2024

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This dealership has a wide variety of vehicles to choose from. What really impressed me was how patient Rob and Bill were when I changed my mind after some of the paperwork had been done on the EcoSport. Bu More

by sherrytourtual
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JT Tibbits, Dan Ketchum, Nicole Bellanger, AJ Denton, Anthony DeFabio, Bill Hearley, Jennifer Gifford, Sara Wynne, Bob Ruzzo , Bill in Business and Robert is Sales were the ones who helped me the most.

September 26, 2024

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Employee Rating

Friendly, honest. Darlene is great to work with on a new sale. Will work with her on my next purchase for sure. More

by JM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

September 25, 2024

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Darlene was fantastic to work with, and I'm very satisfied with my trade-in value and purchase! More

by rurkevich
Recommend Dealer
Yes

September 20, 2024

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Employee Rating

Could use a more thorough inspection of completed work prior to sending the vehicle back to the customer. More

by DANGORALCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerry Dariano

August 07, 2024

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Employee Rating

Darlene was a pleasure to work with, negotiated a fair deal, and made the process easy. I was able to negotiate and complete the transaction entirely by text, email, and Docusign with was a huge convenie More

by JPATRIE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 16, 2024

Dealership Rating
Employee Rating

Working with Darlene and the team at Metro Ford is always a great experience. I have purchased many cars from Darlene and Metro and have recommend them to all of my family and friends! More

by KRISTINDEANGELUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

July 10, 2024

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Best customer service in the Capital Region. I am very happy with my new vehicle. Thanks, Metro Ford! More

by Alex M.
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: JT Tibbits, Yvonne Lai

May 02, 2024

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Employee Rating

Experience was pleasant. No pressure buying experience. Dealer was prepared when we arrived to pick up the vehicle. More

by revny1964
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: JT Tibbits, Sara Wynne , Bill Marincic

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