Darlene Ramirez
Darlene Ramirez at Classic Chrysler Dodge Jeep Ram Fiat of Arlington
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Darlene Ramirez

Sales

Classic Chrysler Dodge Jeep Ram Fiat of Arlington

1111 I-20 East Frontage Rd
Arlington, TX 76018

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4.7
61 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

6 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

61 Reviews

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61 Reviews of Darlene Ramirez

July 20, 2023

Dealership Rating
Employee Rating

I brought my car for an engine line on, about 2 weeks ago, you did some repairs, but the light came back on , so it turns out, that it is something else, well thats according to you.. the thing is now i More

by VICTORDELLE
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jul 23, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Please call me at 817-918-9088 and ask for Adam Lancaster. Thank you.

July 19, 2023

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Employee Rating

Very professional and excellent work ,the workers are very nice and the building is very clean and waiting area very good as well More

by hernandez_2586
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Laporcsche Patton , Elias Argumaniz, Melvin Collazo

Jul 19, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 17, 2023

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Employee Rating

It was clean and everyone was friendly and helpful. I will definitely be going back for further assistance with the upkeep of my vehicle. More

by rjmullen1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laporcsche Patton , Elias Argumaniz, Melvin Collazo

Jul 17, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thanks for sharing about your experience with Classic Chrysler Dodge Jeep Ram Fiat of Arlington. We appreciate your business and hope to see you again soon!

July 15, 2023

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Employee Rating

Everything was great with the appointment. Staff was great. Service took a little longer than expected but it was great More

by FELICIAD.JOHNSON
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Laporcsche Patton , Elias Argumaniz, Melvin Collazo

Jul 16, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 07, 2023

Dealership Rating
Employee Rating

The team had my car in and out quickly. They were kind and very helpful More

by jonathanrogers37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laporcsche Patton , Elias Argumaniz, Melvin Collazo, Chris Pearson

Jul 10, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 28, 2023

Dealership Rating
Employee Rating

Great service provided. Kept me updated on my repair. Even when I had to bring it back they Went over and beyond to take care of me. More

by eric.estrada
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Laporcsche Patton , Elias Argumaniz, Melvin Collazo, Chris

Jun 28, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you, Eric. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 14, 2023

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Employee Rating

5hrs for a oil change, tire rotation and 2 small recall checks. Appointment at 1pm and did not leave until 6pm. Mo documents saying what they did with the multi point inspection More

by kbintx
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 15, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Please call 817-918-9088 and ask for Adam Lancaster. Thank you.

June 07, 2023

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Employee Rating

Excellent as always! Thank you for a great experience and keeping the timeline as requested. More

by lance.hickam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laporcsche Patton , Elias Argumaniz, Melvin Collazo

Jun 08, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

It's great to hear that we were able to help. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington!

May 27, 2023

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Employee Rating

The dealership got me in quick and very great service! I will be coming back. More

by Kb9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laporcsche Patton , Elias Argumaniz, Melvin Collazo

May 28, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 24, 2023

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Employee Rating

The service was fast and easy to check in fir my appointment. Very nice service and experience! More

by arty_whittenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laporcsche Patton , Elias Argumaniz, Melvin Collazo

May 25, 2023

Classic Chrysler Dodge Jeep Ram Fiat of Arlington responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Classic Chrysler Dodge Jeep Ram Fiat of Arlington, we look forward to having you as one of our valued customers for many more years to come!

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