Darien Humbert | Page 6

Amazing service! Steve was extremely friendly and helpful. Asked what we wanted to see and did not push other vehicles. Walked us through the finance options, and worked to get us the best deal and helpful. Asked what we wanted to see and did not push other vehicles. Walked us through the finance options, and worked to get us the best deal and payments we wanted. Very communicative and professional. More

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This is the 2nd Subaru we have purchased from this dealership and would hands-down purchase here again. We worked with Steve Bollman in Sales and Alex Aaslid in Finance. Steve was open, accommodatin dealership and would hands-down purchase here again. We worked with Steve Bollman in Sales and Alex Aaslid in Finance. Steve was open, accommodating, and fair – no pressure and no games. Both were easy to communicate with in person and Steve was quick and responsive via text. The Finance process tends to be lengthy, but we appreciated how Alex walked us through the different options and helped us make decisions based on our personal driving habits and goals. He was also no pressure and no games. Both gentlemen seem like genuinely cool dudes. A positive car buying experience here with these two gents. More

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Consistently Good Service I’ve been going to this dealership for 10 years and even though the staff changes the service has stayed consistently good. I feel the over all Subar I’ve been going to this dealership for 10 years and even though the staff changes the service has stayed consistently good. I feel the over all Subaru product sells it’s self so customer service, and experience is where this dealership clearly keeps it’s customers. My family and i all have Subarus and we use this dealership for all types of service. Our service advisor is Darien and we make a point to schedule with him. Great guy, One thing I would improve is the overall web experience. In general the dealership web site would benefit from better web controls and and client scheduling features. It clearly has issues across multiple browse platforms... This is a small pice to pay though for me to continue going to this dealership. They are awesome. More

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Was. 60 k service Had the 60 k service with all the fluids changed and the front brakes done Car detailed and washed Was provided with a ride home and picked up whe Had the 60 k service with all the fluids changed and the front brakes done Car detailed and washed Was provided with a ride home and picked up when the car was ready More

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Best Ever Dealership Experience! Tom Darby is the best example of a really Great Sales Associate, who went out of his way to make sure that we got the Subaru Forester of our dreams. Tom Darby is the best example of a really Great Sales Associate, who went out of his way to make sure that we got the Subaru Forester of our dreams. My husband is recovering from a serious accident and I was able to conduct much of our pre-sale discussions over the phone with Tom Darby. He sent me several emails, texts and returned promptly my phone calls. He found and had delivered the exact vehicle that we wanted. When we came in to finalize our paperwork, Tom Darby met us in the parking lot and even helped put together my husband’s wheel chair for me! He is very personable, friendly, and had everything ready for us!, He took the time to make sure that we understood everything and that we were very pleased with our beautiful 2019 Subaru Forester! We left feeling like we truly have a new friend. Brent Beck in Finance was also very friendly and easy to talk with. He went over everything and we never felt pressured at all. He took his time and answered every question. My husband and Brent really hit it off talking about old times, cars and motorcycles. It is great to feel so at ease and friendly when making such a big and important commitment. Friendly, yet very competent and knowledgeable! Darien Humbert in Service, thankfully referred us to Tom Darby. We had met Darien when we transferred our previous Subaru service needs to Subaru Superstore in Gilbert, from another dealer. Darien also went the extra mile helping us get a sensor replaced that was very troubling. Our service was always promptly done and reasonably priced. We have been so very pleased here in Gilbert!! You have a great team of Employees! Greatness starts at the top, your family owned dealership is to be commended for setting the parameters for a truly neighborly and excellent organization.! More

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Superstore did a super job Thank you Darien for taking care of our Subaru and connecting me to Darby for the next purchase. Thanks to Darby for helping us secure our 2nd Foreste Thank you Darien for taking care of our Subaru and connecting me to Darby for the next purchase. Thanks to Darby for helping us secure our 2nd Forester. The process was painless, the deal fair and Darby did a great job. He was very personable and knowledgeable. Working with Brent on closing the deal paperwork was the easiest and simplest of any car purchase I've ever made. More

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