Darien Humbert

I took my new Subaru for the first schedule service. I arrived on time and the agent signed my car in and I spent about two hours waiting until it was finished. The car came out clean and had no issu I arrived on time and the agent signed my car in and I spent about two hours waiting until it was finished. The car came out clean and had no issues to report as it was a new car. More

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I bought my first Subaru, a Brat, in the 70's and have been a Subaru owner since. I have always maintained my Subaru at a dealership and never had issues in 50 years. I had just had service and tire rot been a Subaru owner since. I have always maintained my Subaru at a dealership and never had issues in 50 years. I had just had service and tire rotation prior to leaving on a road trip. During our trip the car started making a womp-womp sound, I thought it was the road surface since I'd never heard this sound in any of my Subaru's. Upon my return I called the dealership for an appointment, figuring, since my tires had just been rotated that I might have a bad tire. Much to my surprise the rear bearings in my 2018 outback with 78,000 miles were bad. Shock of all shocks, I have never had bearing trouble and have lived all over the US and in many different climates, plus I've always driven my Subaru's to 250,000+ miles before replacing. Darien Humbert was amazing, working with Subaru to replace both back bearings at a reasonable cost. He went above and beyond providing the best customer service ever. If I could give him more than 5 stars I would. I am, and will always be a loyal Subaru owner and highly recommend this dealership for their exemplary service department. More

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Always great service at this Subaru dealership. I enjoy their waiting room amenities also.ill be bacl I enjoy their waiting room amenities also.ill be bacl More

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This dealership always has great service and quality work. The waiting area is always nice with comfortable seating and free water etc. work. The waiting area is always nice with comfortable seating and free water etc. More

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Awesome service all the way around. Our salesman, Eddie took time out to come over our house and help sync the garage door opener. Our salesman, Eddie took time out to come over our house and help sync the garage door opener. More

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Rude and not helpful lied twice about tire rotation and did not help with problem did not help with problem More

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This was the third Subaru we have purchased from David "Griz" and he is always a great person to deal with. The quality of the sales process is great. We have purchased many cars over the years and Subaru "Griz" and he is always a great person to deal with. The quality of the sales process is great. We have purchased many cars over the years and Subaru Superstore is truly on of the best experiences we have had. I would highly recommend reaching out to Griz for any of your new vehicle needs. More

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I get good servicing of my Outback. They are prompt and efficient with servicing my car. They are prompt and efficient with servicing my car. More

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Every time I come everyone is professional, courteous, respectful....I love my Subaru, really and truly, but I also have solid respect for the way the employees have served my car and myself. My service respectful....I love my Subaru, really and truly, but I also have solid respect for the way the employees have served my car and myself. My service person (Darien) is very professional and polite, but also respectful, patient, and answers my questions straight. It makes a big difference! Hooray for Subaru. (FYI, it is also very impressive that my salesperson (Eddie) who impressed me greatly from the day I walked in, comes to talk to me supportively whenever he is around and I come in--even though he knows perfectly well I am not buying another car right now since mine is new and making me very happy. That's a great team all around!) More

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So helpful and amazing Customer Service! Everyone who helped us was very knowledgeable and made it a great experience! Everyone who helped us was very knowledgeable and made it a great experience! More

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