Darby Matthews

Matthews auto group. Great place! Great people!! Especially Jimmy in service! He’s the best! Great place! Great people!! Especially Jimmy in service! He’s the best! More

by fhobarth0 Verified Customer Verified Customer

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This is a friendly dealership wherever you go on site. Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time Andy made us feel very welcome and he was extremely pleasant & knowledgeable. We would like to see new cars on the showroom floor. We are a long-time Cadillac customer and my wife and I like to see new features and styles. We always appreciate a loaner, but, rarely use one since we have our own transportation most times. If we wait, the waiting area is clean and comfortable. More

by MIKEFREEMAN15 Verified Customer Verified Customer

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Wonderful staff and very helpful and knowledgeable. Very accommodating. They know their products well All have nice personalities. Very accommodating. They know their products well All have nice personalities. More

by wdenny Verified Customer Verified Customer

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This purchase turned out to be much more difficult than expected. Adam and his team really did well but GM Caddie folks really didn’t do the job I expected. We (Adam and me) built the vehicle I wanted earl expected. Adam and his team really did well but GM Caddie folks really didn’t do the job I expected. We (Adam and me) built the vehicle I wanted early in the fall of 2024. GM simply was not building the vehicle we ordered so we had to submit another order for a vehicle without the 24” wheels and without the Premium Platinum Package and downgrade the vehicle design to Platinum Package. This change got GM to accept the order but they (GM) didn’t make delivery until April of 2025 which was almost 4months later than I anticipated. When the vehicle finally arrived at Matthews there were a couple of internal financial matters that were miss handled within Matthews but Adam did his best to correct those errors and the vehicle was finally delivered to my “”handicapped assessable contractor “ where it is undergoing necessary mods. THE WHOLE PROCESS TOOK MUCH TOO LONG AND I SPENT TOO MUCH TIME ON THE PHONE!! I also had a significant amount of money tied up for too long until the vehicle actually went to the “handicapped assessable company More

by PEEPOPJOE Verified Customer Verified Customer

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Great service every time nice friendly staff never a long wait to get in n out…. wait to get in n out…. More

by ABNYNY8675309 Verified Customer Verified Customer

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Always on time and very great service. I would recommend. I really like the communication for the appointment. I would recommend. I really like the communication for the appointment. More

by willphil Verified Customer Verified Customer

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Professional and helpful in reducing my bill alone with the work done on my truck the work done on my truck More

by DCAN325 Verified Customer Verified Customer

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Some of the kindest people I have come into contact with in the car industry. Constant communication and explained everything perfectly. Will definitely be coming back for service and will come back when I in the car industry. Constant communication and explained everything perfectly. Will definitely be coming back for service and will come back when I need a car upgrade! More

by VICTORIA.CELLI Verified Customer Verified Customer

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Fast, accurate, efficient, friendly - I was in and out and got a free car wash. They are the best. and got a free car wash. They are the best. More

by tpolicare Verified Customer Verified Customer

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Scheduling an appointment to getting the work completed is so simple. Work is completed on time is so simple. Work is completed on time More

by KARIN2 Verified Customer Verified Customer

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