Danny Quintana | Page 129

Worked with salesman Danny who was very friendly. Satellite radio was a must have and was told the 08 Mercedes E350 we purchased had it (it did appear that the car had it). After calling to hook it Satellite radio was a must have and was told the 08 Mercedes E350 we purchased had it (it did appear that the car had it). After calling to hook it up, told by satellite company the car did not have the satellite option. We called Danny right away and he said they would take care of it. The dealership purchased an XM unit and paid to have it installed. After 3 separate attempts, unfortunately the audio place could not get it to work correctly. We were referred to Lee the manager who let us trade the car back in (at the full purchase price we paid) and purchase another one. They also gave us a very good trade in on our original vehicle. I would recommend Certified Benz and Beemer to any of our friends. They could have just left us with the car we bought but instead tried to fix it and ultimately let us bring it back for another when the problem couldn't be fixed. They wanted us to be happy with the car and their service and we definitely were! They also price their cars reasonably so you don't have to do a lot of negotiating. We felt they were pretty straight forward and will definitely buy another care from them when the time comes! More

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The customer service was outstanding. No pushy tactics, for the semi-informed buyer this was an amazingly painless experience. None of that "Oh let me get my manager for a better deal good cop bad cop stuf for the semi-informed buyer this was an amazingly painless experience. None of that "Oh let me get my manager for a better deal good cop bad cop stuff". I didnt have to talk to 5 people beggin a commitment on anything. My credit was certainly none to be desired. With late payments on credit cards, and even a motorcycle repo due to a job loss on my record, Frank and Daniel were still able to get me into a sharp almost new BMW, while treating me with the respect and courtesy most cash buyers would be lucky to get. I'm sure my credit score was in the low to high 400 range if Im lucky. But they looked past current issues, and examined the my personal big picture. They saw I never missed a payment on my previous BMW for 3 years straight and took that into account when others didnt care. I just paid off a $1500+ credit card to eliminate ALL my credit card debt. Now credit debt free. I did this with my tax return in an effort to improve my credit standing. They saw my character, most would have gone shopping, but they took note of the responsible nature by my actions and didnt turn me down because I missed payments on past things due to a lay off situation. I believe this and many other factors encouraged Frank and Daniel to fight the lenders as hard as they did to get the amazing deal they did considering the negatives on my credit history. Frank didnt have to do this, and barely made $500+ profit on the sale. But he knows he has a long time customer now, and a new personal IT consultant on speed dial! Things arent just yes and no with these guys. Its the how's, why's, and let me see what I can do to get it done right. All this took less than 3 stress free days. I had to put a little more down than I hoped, but hey thats my fault not their's. But then they even worked with the down payment. Letting me put 2k cash on the spot and spread the remainder over an entire month! AND extended my first payment out 45 days! I have purchased 2 BMW's in the past with other Dealerships in the area, and they were just as awesome as North Scottsdale BMW. I thank these two gentleman for giving a hard worker a great oppurtunity to rebuild my credit with this awesome car. I'm not being paid for this compliment and letter, yet I took this time out of my day to show my appreciation. That should say something in this day and age. Thanks Frank and Daniel! Sincerly, Grailyn Avant I.T Informatics Systems Sr. Engineer More

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Danny made my car buying experiance very good. After buying my Corvette if there comes a time where i think about trading it in on a new Corvette.I KNOW WHO TO CALL. So Danny if a REALLY good deal comes buying my Corvette if there comes a time where i think about trading it in on a new Corvette.I KNOW WHO TO CALL. So Danny if a REALLY good deal comes up make sure you give me a Call. Sincerely, Thomas Klee More

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We were treated with courtesy and respect. Danny went out We were treated with courtesy and respect. Danny went out of his way to show us any and all vehicles we were interested in seeing. Straight forward a We were treated with courtesy and respect. Danny went out of his way to show us any and all vehicles we were interested in seeing. Straight forward and honest. Everyone we dealt with was pleasant and made our experiance fun. We would recommend this dealership to anyone who is looking to be shown what real custmer service is supposed to feel like. Frank was super pleasant, great to work with on finances. No pressure or hard sells. Super Great team. As for the Lexas, outstanding in the care they took with the car and cleanliness were some of the best I've seen. We coundn't be happier with the whole process of buying an automobile from these guys. More

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I arrived at the dealership 15 minutes after they closed on 12/31, there wasn't a single rolled eye at the late arrival and both Frank and Danny were very patient and accommodating as we worked through the on 12/31, there wasn't a single rolled eye at the late arrival and both Frank and Danny were very patient and accommodating as we worked through the details of the purchase. A very comfortable no pressure environment where a fair priced was offered for both the car I purchased as well as my trade-in. I took the car to my mechanic for a once over, he said he won't see me very often with this gem. I need a CBB in the West Valley! More

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Had a great experience. I was in and out. I found the right car on their easy to use website and when I arrived I was helped by Glen and then Danny. Danny helped me and was very friendly and helpful. C right car on their easy to use website and when I arrived I was helped by Glen and then Danny. Danny helped me and was very friendly and helpful. Chris was helpful as well. They didn't pressure me at all and I got the price I wanted and the car it great. Great job, I'll be sure and recommend this dealership to others. More

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I was pleasantly surprised with my experience at Benz and Beemer. I felt more like I was working with a "New Dealership" as opposed to a "Used Dealership". The showroom was nice and the sales staff were good Beemer. I felt more like I was working with a "New Dealership" as opposed to a "Used Dealership". The showroom was nice and the sales staff were good to work with. I had a few concerns after inspecting my used car and they were resolved quickly and to my satisfaction. The service department was knowledgeable and courteous. I would be happy to recommend Benz and Beemer to anyone looking for a higher end used car. Dan A More

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It was one of my best experiences to buy a used car. I live in North Scottsdale and drove to Mesa on Sunday afternoon around 5:40. The dealer supposes to close by 6:00. I left there by 6:30 and owned a be live in North Scottsdale and drove to Mesa on Sunday afternoon around 5:40. The dealer supposes to close by 6:00. I left there by 6:30 and owned a beautiful car for my daughter with a great price and great service. It's refreshing to know that you can still shop the old fashion way and that is with respect. More

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My wife an I had a great experience at Certified Benz and Beemer. Danny was very friendly and very helpful. Everyone of wonderful to our crazy kids. They were very willing to work with me and to make a d and Beemer. Danny was very friendly and very helpful. Everyone of wonderful to our crazy kids. They were very willing to work with me and to make a deal we could all be happy with. I give them the rating that I did because they deserve it! More

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Honesty for a change a car salesman who gave us the facts and truth and history of the vehicle even though it was not to their advantage. Not pushy. Not high pressure sales. Truthful, honest. An unexpect and truth and history of the vehicle even though it was not to their advantage. Not pushy. Not high pressure sales. Truthful, honest. An unexpected pleasure buying a car. What a breath of fresh air. More

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