Danny Canteo

Friendly environment caring staff you feel so welcomed . They made my purchase so easy . I was truly impressed . They made my purchase so easy . I was truly impressed . More

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This was the worst experience I have ever had buying a car. Expect the sales reps to lie to your face and disappear once the car has been delivered. I have purchased a certified used Forester that had scr car. Expect the sales reps to lie to your face and disappear once the car has been delivered. I have purchased a certified used Forester that had scratches going all the way through the paint and to the metal. Subaru vehicles that are driven in rough conditions (as per Subaru guidelines that includes city driving) are subject to differential fluid change every 30k miles. Despite all the above, my vehicle's certification list reported the lack of any scratches as well as the completion of all due service. After arguing with the sales rep and service I had to bite the bullet and pay for the service out of pocket. During the service an issue was discovered and the rep. suggested me to have it repaired. I have agreed to the repair and, although the car is well within the warranty period Subaru tried to charge me for the repair. The lack of competency, honesty, and decency at Subaru Santa Monica blew my mind. I will keep servicing my vehicle at a different dealership and I will probably trade in my current vehicle for a Toyota in the near future. More

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Worst Customer Service I bought a Crosstrek from them in 2016 and am now trading in that vehicle in a different state. I have called and emailed for two weeks trying to get I bought a Crosstrek from them in 2016 and am now trading in that vehicle in a different state. I have called and emailed for two weeks trying to get my extended warranty reimbursed which Subaru of America assured me would be no issue. I haven't heard anything back from Subaru Santa Monica. I have NEVER experienced worse customer service. More

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Subaru Outstanding Customer Attitude!! After researching cars online for over a month, we finally decided to explore a Subaru Outback. We went to Subaru Santa Monica because they were ne After researching cars online for over a month, we finally decided to explore a Subaru Outback. We went to Subaru Santa Monica because they were near where we live. We met Everett Armstrong there and told him what car we were interested in examining. His approach from the first moments we met him until we closed a deal was courteous, knowledgeable and extremely helpful. We wound up with the exact car we were interested in the next day (no attempt to switch us to something on the lot just to close a deal). He introduced us to a Sales Manager, Danny Canteo and the Service Advisor, Dwight Riley who would take care of our future service needs. Everett's delivery process was very thorough not only showing us all of the cars features and how they worked, but assisted us in pairing our phones, etc. He walked us around our trade-in to make sure we had retrieved all of our stuff and even found and removed our street parking sticker (which I overlooked) and installed in on our new car. In all the many years that I have looked at and purchased cars, I have never had such a pleasant experience without stress or pressure. I would highly recommend Everett Armstrong and Subaru Santa Monica if you are interested a Subaru product. I am looking forward to what I understand will be excellent Service support in the future from discussions with others who have dealt with Subaru Santa Monica. More

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Great dealership Had an excellent experience buying a car from Everett Armstrong. Very knowledgable and professional, and hes a military veteran. Danny Canteo was very Had an excellent experience buying a car from Everett Armstrong. Very knowledgable and professional, and hes a military veteran. Danny Canteo was very helpful as well, communication was excellent. If you want to take a look at Subarus its worth the trip to Santa Monica. More

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