Danny Allen
Danny Allen at Lubbers Cars
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Danny Allen

Ford Service Advisor

Lubbers Cars

944 North Main Street
Cheney, KS 67025

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13 Reviews

Dealership Experience

10 yrs, 4 mos

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13 Reviews

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13 Reviews of Danny Allen

March 26, 2023

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Employee Rating

Bought a brand new truck from Lubbers and when I needed some warranty work done, the very unfriendly service department told me it was normal and didn't need repaired. So I went to another Ford dealership More

by dje5
Recommend Dealer
No

Other Employees Tagged: Nate Barr

Mar 29, 2023

Lubbers Cars responded

Thank you for your business and for your feedback. We apologize if we miscommunicated in any way during your visit, or worse if we came off as unfriendly! Hopefully the information below better details our findings. Ford’s communication concerning the design and function of the lamp assembly: Exterior lamps are vented to accommodate normal changes in pressure. Condensation can be a natural by-product of this design. When moist air enters the lamp assembly through the vents, there is a possibility that condensation can occur when the temperature is cold. When normal condensation occurs, a thin film of mist can form on the interior of the lens. The thin mist eventually clears and exits through the vents during normal operation. Clearing time may take as long as 48 hours under dry weather conditions. During your visit, the advisors inspected the vehicle for both damage and excessive moisture inside the lamp assembly. They found the amount of condensation to be within normal limits, and at a level that would have cleared on its own. You mentioned that you are having it replaced, but please be aware that what you experienced will likely happen again, as it is performing as designed. We apologize if your visit did not result in the outcome you had expected, but please know that we take your time (as well as your trust) seriously and will not recommend nor encourage unnecessary repairs.

December 15, 2020

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We’ve bought 2 vehicles from Rick and won’t go anywhere else! He always takes care of us and finds exactly what we want and in the price range we give him! They’re not pushy and take care of their customer More

by RM13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Epp

September 01, 2020

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Employee Rating

I will drive the 30 minutes to get out to Lubbers for service on my truck because I have always felt I get good honest service. The service advisor I use to work with retired, but have been working with More

by rallred8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

July 03, 2020

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Lubbers chevy/ford has always provided the service that I've needed at a reasonable price and the sales department has been a pleasure to work with on both of my vehicles More

by mcclure_construction2014
Recommend Dealer
Yes

Other Employees Tagged: Chris Buckles , Joe Erdman

April 23, 2020

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I had been so many places trying to get a car. I knew my credit wasn't the best. I had a lot of medical bills and a repo from my son passing away. A friend told me to go to Lubbers. They put me in a 2011 Ch More

by paulpchilders
Recommend Dealer
Yes

Other Employees Tagged: Derek Tanner

March 02, 2020

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Best and easiest deal yet! I'm 70 years old and as such have purchased a lot of new and used vehicles in my life. I have done business with the Lubbers boys since I was in high More

by danostroud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

May 12, 2019

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Employee Rating

There Must be Something in the Water I am not sure what it is but, Lubbers has the best bunch of folks I have ever worked with when it comes to buying or servicing a car! Every member of More

by josiej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Buckles, Curtis Lubbers , Wade Kuhlman, Troy Spencer

May 13, 2019

Lubbers Cars responded

We're so glad to hear it! Thank you for your business!

March 01, 2018

Dealership Rating

Unhappy Customer Bought a 2013 White Ford Escape from Lubbers. After Rick got the cash down payment. We got no calls from him concerning our Engine problems. They took More

by SStapel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Ron Lubbers , Rick Epp, Miss Watson. Controller over all problems. Steve Piska. Customer Service. Sarah in financing.

Mar 02, 2018

Lubbers Cars responded

We thank you for taking time to voice your concerns. It gives us the opportunity to review our processes for any possible miscommunication on behalf of our team. However, it looks as though items in your posting have been misrepresented or omitted. We realize how frustrating it can be when you have to wait on a back-ordered part from the factory. To mitigate any inconvenience that this causes, we provide courtesy transportation until the repairs are completed. Our goal is to provide the highest level of customer care, and we thank you again for your patience. We encourage you to contact us at (316) 540-0011 with any questions or concerns.

June 19, 2017

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it was good. I would recommend anyone to lubbers. They helped work with me and had pleasant people to work with . Its nice have a smaller dealer by don't feel pus More

by brittain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Rick Lubbers, Chris Lubbers , Troy Spencer

December 22, 2016

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Employee Rating

Always a great experience All employees are always nice, friendly and professional. The service department is fast and efficient. After years of patronizing this dealership, I More

by Jsmithhuskers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Buckles , Joe Erdman, Wade Kuhlman

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