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Danielle Starkey
Danielle Starkey at Southern Team Hyundai Nissan Subaru Volkswagen

Danielle Starkey | Page 66

Hyundai Service Writer

Southern Team Hyundai Nissan Subaru Volkswagen

6520 Peters Creek Rd
Roanoke, VA 24019

Contact Me
4.8
736 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

10 yrs, 11 mos

Languages Spoken

English English

4.8

736 Reviews

Write a Review

736 Reviews of Danielle Starkey

October 06, 2023

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Employee Rating

I have been a long term customer and have liked their no nonsense pricing, low pressure sales and professionalism in the Service Department. More

by RONIBLUEBRICKBUILDING
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Oct 09, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

October 05, 2023

Dealership Rating
Employee Rating

They were quick with getting car back to me and fixed the issues that I was having. More

by JWEILER0326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Hyundai)

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Oct 05, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 4-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 22, 2023

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I get a full explanation of what will be done, the staff is knowledgeable and nice. More

by CHERIEAHARMAN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 22, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 16, 2023

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When I picked the car up customer service was snobby I didn't care for that More

by LIZPUCKETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Durham

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Sep 18, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

September 12, 2023

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Employee Rating

The service was very friendly and fast. I was able to work efficiently in the quiet waiting area. My car was returned, clean and spiffy. More

by MPEACE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Durham

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Sep 12, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 30, 2023

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Employee Rating

Kind and courteous. Very friendly and made the experience of getting my Rogue serviced easy. More

by dakangelina15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 31, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 29, 2023

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Employee Rating

failed to rotate tires as ordered & used 0 W 20 oil instead of recommended 5 W 30 More

by patrickpavilonis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Durham

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Aug 30, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for bringing this to our attention, Patrick. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

August 29, 2023

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Employee Rating

Danielle done a great job taking care of us while they were fixing my wife's car, I thank her very much. More

by DARMES20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Hyundai)

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Aug 29, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 23, 2023

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Employee Rating

Very friendly staff & helpful. Always ready to answer questions. I wish service was a little faster but quality comes first I guess. More

by BON_LEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Adams (Hyundai)

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Aug 23, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 15, 2023

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Employee Rating

My hatch won’t open. It has water leakage around a backlight. I have had it there several times. Nothing was done to stop water from leaking or even fix the hatch so I ca More

by tammylynn9488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Horatio Doregos, Mike White

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Aug 15, 2023

Southern Team Hyundai Nissan Subaru Volkswagen responded

We value and appreciate your business, Tammy. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership and to the President of Sales.

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