Danielle Martinez
Danielle Martinez at Toyota of Kent

Danielle Martinez

Customer Relations Manager

Toyota of Kent

1111 W. Main St.
Kent, OH 44240

5.0
34 Reviews
5.0

34 Reviews

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34 Reviews of Danielle Martinez

July 24, 2025

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Employee Rating

The team here truly cares about their customers—they listened to what I needed, didn’t try to upsell or pressure me, and made the whole process smooth and stress-free. Thanks Ryan! More

by kwetshtein
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Ryan Dodge

Jul 24, 2025

Toyota of Kent responded

Kwetshtein, thanks for your praise and kind comments about our team. We're delighted to hear your experience was smooth, stress-free and that Ryan took great care of you! Please let us know if there is anything else we can do for you; we are more than happy to help. Thanks again; take care!

July 21, 2025

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We had a wonderful experience at Toyota of Kent. Michelle listened to our needs and helped us choose a vehicle that was right for us. More

by suzihunt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2025

Toyota of Kent responded

Hi Suzihunt, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! It's wonderful to hear that Michelle took great care of you. Please let us know if there is anything else we can do for you; take care!

July 13, 2025

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I could not recommend them more, I told them I wanted out of my truck, they were able to pay it off and get me a payment within my budget. Mike Dobson is the best and I will be sending people to Toyota of Ke More

by Andrew McAnalley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 15, 2025

Toyota of Kent responded

Andrew Mcanalley, thanks for your praise and kind comments about our team. We're delighted to hear that Mike Dobson took great care of you! Thanks you for the recommendation, and have an amazing day!

June 16, 2025

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In and out fairly quickly. They gave fair value for our trade in and gave us a very good price on a new Tundra. More

by Bill O’Malley
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Recommend Dealer
Yes

Other Employees Tagged: Noah Hayden, Matt Ingersoll

Jun 18, 2025

Toyota of Kent responded

Hello Bill O’malley, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you again; have a stellar day!

June 12, 2025

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Couldn’t be happier with the experience. From the moment I walked in, the staff was friendly, professional, and genuinely interested in helping me find the right car. More

by Ferrarsam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2025

Toyota of Kent responded

Ferrarsam, thank you for your kind words and this wonderful review! We will be sure to pass along it along. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a fantastic weekend!

June 07, 2025

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Rik Shorten is an excellent sales consultant and an even better person. Met him today, test drove a Highlander, closed the deal, and drove the new vehicle home in an afternoon. He listened to my concerns, a More

by brob
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Matt Ingersoll, Rik Shorten

Jun 10, 2025

Toyota of Kent responded

Hi Brob, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! We're delighted to hear that Rik took top-notch care of you. Thank you again for taking the time to let us know how we did. We hope you have a stellar day!!

June 06, 2025

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I had an amazing experience at Toyota of Kent! The staff were incredibly friendly, knowledgeable, and went above and beyond to make sure I was comfortable throughout the entire process. From the m More

by rset23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Ingersoll, Clayton Carnes

Jun 10, 2025

Toyota of Kent responded

Rset23, we're so glad that we were able to go above and beyond your expectations! Thank you for your high-praise and kind words; we will be sure to pass them along. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care and have an awesome day!

June 02, 2025

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Everyone at this dealership was extremely friendly and helpful. Would recommend this dealership to anyone. I will definitely be back! More

by laurenkuhns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ashley Williams, Tom Powers

Jun 06, 2025

Toyota of Kent responded

Laurenkuhns, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Kent! We're glad to hear Tom and the rest of our crew took great care of you. Please let us know if there is anything else we can do for you; we are more than happy to help! Enjoy the rest of your week!

May 29, 2025

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Toyota of Kent was by far the best experience I have ever had at any dealership. I was greeted by someone the moment I walked in the door and directed me to Michelle my sales person. I had spoken to Michelle More

by marzagara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 26, 2025

marzagara responded

Thank you, Toyota of Kent, for making my experience here simple and stress-free!!

May 28, 2025

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Employee Rating

Very good experience with this dealership. This is our third car that we have purchased here and all have been top notch. More

by tom.wellman@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Noah Hayden, Matt Ingersoll

May 30, 2025

Toyota of Kent responded

Hi Tom.wellman@hotmail.com, thank you for taking the time to leave a review for us at Toyota of Kent. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help. We hope you enjoy the rest of your week!

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