Danielle Kerley

I've lived in Illinois, Washington, D. C., Southern Maryland, Sarasota Florida, Las Vegas NV, Roswell Georgia and back to Las Vegas. No Mercedes Benz dealership that I've dealth with com C., Southern Maryland, Sarasota Florida, Las Vegas NV, Roswell Georgia and back to Las Vegas. No Mercedes Benz dealership that I've dealth with comes close to the exceptional facility, customer care, attentive care to their customers needs while at their facility by every employee from porters, house cleaning, mechanics, tellers, rental vehicles, service advisors, sales people, and upper management. If they see you looking lost each and everyone of them will stop and lead you to where you want to go, I've had the Manager of the whole dealership walk me to an office I was looking for. Their mechanics are exceptionally clean as they work on our vehicles, and my car receives a courtesy wash and clean up, almost a detailing, each time it is in for service. The dealership is superbly designed in its layout and is maintained in an exceptional cleanliness. The care of each and every customer, or browser is highly evident from the Manager to the porters and house cleaning personnel. They provide shuttle service to and from my home that is always a pleasure to ride with them. Fletcher Jones is how a dealership should be operated and should be used as a model to emulate by other dealerships. More

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Good service from staff that work hard for our vehicles, highly recommend them as they know how to fix items and make the car work great. I have not seen any better service over the years highly recommend them as they know how to fix items and make the car work great. I have not seen any better service over the years More

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Thank you to Danielle she was calling me everyday about my car they were very patient and finally fixed the problem my car they were very patient and finally fixed the problem More

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The advisors are friendly and always answer texts & calls while waiting. The guest waiting atea is accommodating as well. I really love their complimentary carwash. When visiting Vegas for business or fun, I while waiting. The guest waiting atea is accommodating as well. I really love their complimentary carwash. When visiting Vegas for business or fun, I wil always bring the cars here if needed. More

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Outstanding service and dedication to customer service. Excellence shown on every repair or concerns described! Excellence shown on every repair or concerns described! More

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we have Been going there for almost 9 years. We are happy with the service. with the service. More

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The staff is accommodating and friendly- and great carwashes! I feel I'm in good hands. carwashes! I feel I'm in good hands. More

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THE SERVICE WAS GREATDanielle was so awesome she made me THE SERVICE WAS GREAT Danielle was so awesome she made me fill at home Thanks THE SERVICE WAS GREAT Danielle was so awesome she made me fill at home Thanks More

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Very prompt very nice call you back didn’t treat me like a number or like I was bothering them like my Rep treated me the day I called to make the appointment a number or like I was bothering them like my Rep treated me the day I called to make the appointment More

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Excellent service from greeter at the street to service advisor to loaner car representative to check out. All 4 people I was serviced by it was amazing. advisor to loaner car representative to check out. All 4 people I was serviced by it was amazing. More

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