Daniel Wood
Service Drive Manager
Big Star Cadillac
18100 Gulf Freeway, Building B
Friendswood, TX 77546
51 Reviews
Write a Review51 Reviews of Daniel Wood
December 22, 2024
I recently had to bring my blackwing back twice for the same problems that they said they fixed/was gonna fix 😡 same problems that they said they fixed/was gonna fix 😡 More
Other Employees Tagged: Phillip Connor, Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
December 19, 2024
Great service always five star We have purchased 6 Escalades in the past 6 years! Escalades in the past 6 years! More
Other Employees Tagged: Bobby Miller, Ainsley Roark, Jose Teran, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
December 19, 2024
Ainsley is great but feel like the mechanics are not meeting the same level of expertise meeting the same level of expertise More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
December 18, 2024
The service was great and the text updates kept me aware of he cars progress. of he cars progress. More
Other Employees Tagged: Bobby Miller, Ainsley Roark, Jose Teran, Lee Velazquez, Albert Ramirez, Isaiah Rodarte
December 15, 2024
If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience at this dealership! They are trustworthy, they are honest! I am beyond thankful for them. They have exceptional customer service. More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, zzCyron zzMayo, Lee Velazquez, Albert Ramirez, Isaiah Rodarte, Joel Olivares
December 09, 2024
Ainsley is great but I am disappointed in the dealership allowing this to go on as long as it has. Y’all have had my car for the better part of 2 years and I am not comfortable driving with my family in the allowing this to go on as long as it has. Y’all have had my car for the better part of 2 years and I am not comfortable driving with my family in the car. More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr
November 29, 2024
I was disappointed when I went to get service that I made appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. appointment for and was disappointed about the service I received. But after talking to the service manager I was taken care of so I am thankful. More
Other Employees Tagged: Mike Pierce, Ruben Cauton, Kelly Wilson, Iriam Diaz, Kevin Sonnier, Vennie Trevino, Isaiah Rodarte
November 25, 2024
I think my experience so far is great and I appreciate all the help I’ve been given on taking care of my Cadillac all the help I’ve been given on taking care of my Cadillac More
Other Employees Tagged: Ainsley Roark, LeAnna Kerr
November 24, 2024
I made appointment. Politely greeted when I drove up. Confirmed service to be performed. Service completed ahead of schedule. Politely thanked me for the visit and hande Politely greeted when I drove up. Confirmed service to be performed. Service completed ahead of schedule. Politely thanked me for the visit and handed me the keys to my car. Efficient & friendly. Well done. More
November 19, 2024
Great service (: Albert was very nice and understanding. I would highly recommend big star Cadillac to anyone I would highly recommend big star Cadillac to anyone More
Other Employees Tagged: Bobby Miller, Ainsley Roark, LeAnna Kerr, Jose Teran, Lee Velazquez, Albert Ramirez, Isaiah Rodarte