Daniel Wood

AINSLEY IS THE BEST . . AND SO IS BIG STAR . I WILL PURCHASE MY NEXT CADILLAC AT THIS DEALERSHIP . AND SO IS BIG STAR . I WILL PURCHASE MY NEXT CADILLAC AT THIS DEALERSHIP More

by miss.sims100 Verified Customer Verified Customer

Report | Print

these 2 guys I deal with when I go for service are the best Mr.daniel and Mr Isaiah I had a issue with my car right by the dealership I went in didn't have a appointment mr Daniel got me into a loaner car best Mr.daniel and Mr Isaiah I had a issue with my car right by the dealership I went in didn't have a appointment mr Daniel got me into a loaner car and told me not to worry Isaiah called me the next day on my vehicle he was very professional and my car was ready with no time there the best More

by Noble21 Verified Customer Verified Customer

Report | Print

BIG STAR CADILLAC always has excellent customer service and they pay a lot of attention to detail! and they pay a lot of attention to detail! More

by emilianwhite Verified Customer Verified Customer

Report | Print

The customer service is lacking in professionalism and fails to demonstrate genuine care, often making customers feel like an inconvenience. fails to demonstrate genuine care, often making customers feel like an inconvenience. More

by tiffanyritchie24 Verified Customer Verified Customer

Report | Print

I had my car service at Big Star Cadillac, Jose always did the best job and I must say that the mechanic did an excellent job too. The service was done in a timely manner and my car running smoothly now. did the best job and I must say that the mechanic did an excellent job too. The service was done in a timely manner and my car running smoothly now. I highly recommend their service!” (5-star rating) More

by miltonwalter Verified Customer Verified Customer

Report | Print

Customer service is responsive, le dealership is clean ,waiting area and bathroom.The job is great . ,waiting area and bathroom.The job is great . More

by NOELLANZAOUMOMBO Verified Customer Verified Customer

Report | Print

My husband had a horrible experience with Daniel. The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours The service was subpar and communication was not transparent or professional. My husband will not use this service center again after waiting 3 hours (appointment scheduled for oil change) and an inconsiderate exchange with Daniel while inquiring about his vehicle. I always deal with Bobby for my service needs and I have never had issues with Bobby’s customer service. Even after suggesting that he start dealing with Bobby, my husband refuses to give Cadillac business due to this experience. More

by ASHERELLE2.1 Verified Customer Verified Customer

Report | Print

Easy to get to bobby the best everything was nice and clean all professional to clean all professional to More

by YANTZROBERT Verified Customer Verified Customer

Report | Print

Daniel is fantastic and did a great job of keeping me up to date on the service. to date on the service. More

by ROBERTSMP Verified Customer Verified Customer

Report | Print

Daniel and Big Star Cadillac were very helpful with my service issues. Daniel was prompt on answering my questions and returning my calls service issues. Daniel was prompt on answering my questions and returning my calls More

by KATHYZ1962 Verified Customer Verified Customer

Report | Print