Daniel Steven
Daniel Steven at Audi Charlotte

Daniel Steven

General Sales Manager

Audi Charlotte

9300 E Independence Blvd
Matthews, NC 28105

not yet
rated
33 Reviews

I’ve been in the Motor Industry for 7 years in Scotland. I believe in making sure that any car you are thinking about, is a perfect fit for you and your needs. Once I’ve done that, I’ll do everything I can to help! Please feel free to come by for a chat and say hello any time, and ask for Daniel.

not yet
rated

33 Reviews

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Industry Experience

12 yrs, 6 mos

Languages Spoken

English English

Irish Irish

33 Reviews of Daniel Steven

September 24, 2024

Dealership Rating
Employee Rating

Audi gives me the run around over charge you and don't stand behind there parts More

by calibarchue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 30, 2024

Audi Charlotte responded

We appreciate your review and regret that we fell short of our 5 star standard, Cali. What you describe is not like us and I do apologize for any mishandling or miscommunication on our part. Please give Kevin Koteles, our Service Manager, or myself a call at your earliest convenience to discuss your visit in more detail. We look forward to hearing from you and appreciate the opportunity! Sincerely, Jeff Simmons General Manager

May 08, 2024

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Always a very friendly atmosphere. Everyone was very helpful and the paperwork was quick which is a plus More

by whelms76
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Quanetti Nash

May 10, 2024

Audi Charlotte responded

Thank you so very much for the extremely kind words & 5 star rating of your purchase experience with our team! Your review means the world to us and we are so glad that you found our team and the entire process to be so inviting. I will be sure to pass this good news on to all involved as I know it will absolutely make their day. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

March 05, 2024

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Just finished purchasing my second Audi Q5 from Audi Charlotte. Wonderful place to purchase a car! More

by mwp3901
Recommend Dealer
Yes

Other Employees Tagged: Joy Tayco, Peppi Bonocore

Mar 10, 2024

Audi Charlotte responded

Thank you so very much for the extremely kind words & 5 star rating of your purchase experience with our team! Your review means the world to us and we are so glad that you found our team and the entire process to be so inviting. I will be sure to pass this good news on to Joy as I know it will absolutely make her day. Please let me know if I can ever be of assistance in the future & welcome to our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

July 15, 2023

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I continue to be impressed with the professionalism experienced at the dealership. I especially appreciate working with Slaes person Dima, Sales Director Daniel and Finance Manager Marcus. They are a More

by joey.montebello
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2023

Audi Charlotte responded

Thank you so very much for the incredibly kind words & 5 star rating of your purchase experience with our team, Joey! Your review means the world to us and we are so glad to hear that you found everyone so inviting. I will be sure to pass this good news on to Dima, Daniel & Marcus as I know it will absolutely make their day. Please let me know if I can ever be of assistance in the future & thank you for being a loyal member of our Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

February 08, 2022

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Overpromised and underdelivered seems to be the name of the game here. My primary concern when leasing my next vehicle was that the specs on my new SUV had to match my previous vehicle's specs, at minimum. More

by MPillai
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Grant Luker

October 03, 2021

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Employee Rating

When buying my suv. The sales Mgr. Said and I quote "I can get a refund on the maintenance agreement and I've done it before and never had a problem". I traded a 2019 Q8 for a 2020 Q8 and was reluctant to More

by Tacoma2018TRDPro
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Peppi Bonocore , Kyle Andes, Wendy Cooper, Chris Gorczynski, Dima

Oct 05, 2021

Audi Charlotte responded

We regret to hear that you had a negative experience with us and would like to discuss in more detail. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Please give me a call at your earliest convenience (704) 535-8800. We hope to hear from you soon and appreciate your bringing this to my attention. Sincerely, Jeff Simmons General Manager

June 02, 2020

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Employee Rating

Just picked up my new whip from the incredible Daniel Steven at Audi Charlotte! Daniel was super genuine and helpful, and I really felt that he was there to help me find the best car match, whether at Au More

by Jessa984
Recommend Dealer
Yes

Other Employees Tagged: Marcus Robbins

Jun 16, 2020

Audi Charlotte responded

Thank you so much for taking the time to write this glowing review of Daniel Steven and your experience here at Audi Charlotte. It's great to hear that Daniel & the team were able to find the car that was a perfect match for you and we are sure you will enjoy driving it for some time to come. Please let us know if we can ever be of assistance in the future and check us out on Facebook for exclusive service specials. Welcome to the Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

May 23, 2020

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Employee Rating

I was very pleased with Daniel, he made it possible for us to make a purchase. We love the Q5. Thanks a lot for all y’all did. More

by oldschool357
Recommend Dealer
Yes

Other Employees Tagged: Nate Wilkinson, Peppi Bonocore , Martin Bradshaw, Wendy Cooper, Joe DeMatteo

Jun 16, 2020

Audi Charlotte responded

Thank you so much for the review & the opportunity! We will be sure to tell Daniel how much you are enjoying your new Audi Q5 and will look forward to seeing you again soon. Welcome to the Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

May 21, 2020

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I drove from Columbia to Charlotte to purchase a vehicle since I had lost my car in an accident last week. Daniel knew in advance of my arrival, greeted me and took great care of me! Purchasing a car unde More

by Clh1967
Recommend Dealer
Yes

Other Employees Tagged: Marcus Robbins , Kyle Andes

Jun 16, 2020

Audi Charlotte responded

Thank you so much for driving up from Columbia SC to purchase your new Audi! We are so appreciative that you chose to do business with us and are excited to hear that you thoroughly enjoyed your experience. We will be sure to pass the good news on to Daniel & Marcus and look forward to seeing you again next time. Welcome to the Audi Charlotte Family! Sincerely, Jeff Simmons General Manager

April 03, 2020

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Employee Rating

Great Experience! Both Peppi and Daniel were so helpful in making this process so easy to complete. It was seamless and efficient and I was in my Q5 in no time at all. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peppi Bonocore , Kyle Andes, Jeanette

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