Daniel Melton
Daniel Melton at Les Stanford Chevrolet Cadillac
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Daniel Melton

Chevrolet Director

Les Stanford Chevrolet Cadillac

21730 Michigan Ave
Dearborn, MI 48124

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17 Reviews
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17 Reviews

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17 Reviews of Daniel Melton

July 23, 2024

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Employee Rating

This was a terrible experience. My car was there over a week and no one contacted me one way or another even though they said they would. I had to call them 3 different times to get More

by lynnesantoscoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 24, 2024

Les Stanford Chevrolet Cadillac responded

Thank you genuinely for providing this very valuable feedback. We are so sorry to hear that this was your most recent experience with us. We would love to discuss this further with you so we can help to resolve your current situation as well as any future operational issues. Please contact us and ask to speak directly to our Service Director. We can be reached at 313-457-0364.

June 24, 2024

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Such a great place to service your car. The staff is so polite and friendly. The work is done in a timely manner. They are very hospitable while you wait. I mainly get a car from this deal More

by Hkhammoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Les Stanford Chevrolet Cadillac responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2019

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servic3 Dan is one of the best service e advisors I have ever worked with, very helpful. He researched a ststem on a c7 corvette and explained it to me. Poorl More

by golfguy
Recommend Dealer
Yes

February 02, 2018

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Excellent Customer Service from Dan in Service Department!!! Dan is an exemplary example of EXCELLENCE in Customer Service; honest, dependable...just a great, great guy to work with in the fantastic Service Depa More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Orr

Feb 07, 2018

Les Stanford Chevrolet Cadillac responded

"JL," Thank you so much for the five-star review and your complimentary comments regarding Dan Melton. We are happy that you're happy. Dan is all the things you said and more. He, more than anything, keeps his customers updated on their vehicles while in for service and gives clients an honest answer to any service-related questions. And he answers those questions with a wealth of knowledge no matter what the brand of vehicle. We thank you for taking the time to let us know of your positive experience with our Service department and look forward to seeing you next time around. Take care and be safe, Michelle J Hughes for the management team at Les Stanford Chevrolet Cadillac

December 06, 2017

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Fast service! The Service Department at Les Stanford has always provided me with fast and reliable maintenance and repairs. The advisors have always made sure that More

by Merta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Brown, Michael Macdonald, Lenny Russ , Gary (Porter)

Dec 06, 2017

Les Stanford Chevrolet Cadillac responded

Merta, Thank you for your wonderful review of the Les Stanford Chevrolet Cadillac Service Department. We sincerely appreciate you taking the time to let us know that your Service visits are always satisfactory. The technicians and mechanics who work very hard every day deserve some praise every once and awhile, so thank you for singling them out in your review. We certainly appreciate your loyalty and hope that our relationship continues for many years to come. Thank you again. Take care and be safe, Michelle J Hughes for the management team of Les Stanford Chevrolet Cadillac

November 03, 2017

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Beyond Expectations Everyone I came in contact with at Les Stanford Chevrolet took the sales experience to a new level-one that was beyond all expectations! Kudos to Russ More

by rtw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russ Baltazar, Erik Hibbard, Dale Romeo

Nov 08, 2017

Les Stanford Chevrolet Cadillac responded

RTW, Thank you for your wonderful review! We sincerely appreciate when our customers take the time to review us on social media -- especially when they have such good things to say. We know that you will love your new Tahoe! Not only is it stylish, but the room you have and the kind of comfort you get in a large SUV make it a wonderful vehicle. We hope that your experience was good enough -- which it sounds like it was -- that you will feel comfortable telling your friends, family and co-workers. We always appreciate referrals! Enjoy your Tahoe and we look forward to a great relationship with you. Take care and be safe, Michelle J Hughes for the management team at Les Stanford Chevrolet

October 06, 2017

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Great Service and Dedicated to customers I would like to take this time to recommend Erik Hibbard at Chevy Les Stanford for his great service and hospitality. He made our new vehicle purchase More

by adam85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Hibbard

Oct 13, 2017

Les Stanford Chevrolet Cadillac responded

Adam, We are so happy to hear that our service was good enough to have you return to us for your next vehicle lease. Nothing makes us happier than hearing this kind of recommendation from our customers. Erik Hibbard truly is great at making clients feel comfortable as he guides them through the process, making sure all their questions are answered along the way. Dan Melton is the best! He is so good at relaying information to customers who come in for service and always greets them with a smile. Thank you for choosing Erik Hibbard, Dan Melton and Les Stanford for your automotive needs. We sincerely appreciate your business. Take care and be safe, Michelle J Hughes for the management team at Les Stanford Chevrolet Cadillac

June 16, 2017

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They treat you like Family ("The Functional Type") I've been dealing with Les Stanford for many years. the 1st vehicle I purchased from them was an 2004 Oldsmobile Silhouette and never looked back. Now More

by Mike7410
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mylinh Nguyen , Erik Hibbard

Jun 16, 2017

Les Stanford Chevrolet Cadillac responded

Dear Mike, Thank you so much for the fantastic review! It's so nice to hear from our many satisfied customers -- especially when they are as happy as you obviously are! Erik, Mylinh and Dan do an excellent job of keeping in touch with their clients and they will appreciate you acknowledging their efforts. We certainly appreciate your loyalty to our family of dealerships and are glad to hear that you will continue our relationship for years to come. We look forward to serving you again in the future. In the meantime, take care and be safe, Michelle J Hughes for the management team of Les Stanford Chevrolet

February 10, 2017

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I'm now a dealer service guy I'm not one who normally takes my cars to a dealership but I can't see going anywhere else after that experience. Dan Melton was great and had me in a More

by AlexD79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2017

Les Stanford Chevrolet Cadillac responded

Alex, Thank you for taking the time to let us know of your good service experience with Dan Melton and Les Stanford Chevrolet Cadillac. Dan has an excellent reputation for providing that service to each of his clients, and he works hard to form long-lasting relationships with those clients by doing more than what is expected. Again, thank you for your positive review. We look forward to seeing you next time around. Sincerely, The management team of Les Stanford Chevrolet Cadillac

November 18, 2016

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White Silverado truck service Dan was awesome! He treated me like family. This is a perfect example of great service that is above and beyond expectations. Thank you Dan! More

by Saber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Brown

Nov 21, 2016

Les Stanford Chevrolet Cadillac responded

"Saber," Thank you so much for the positive review. We're sure that Dan will be happy to have received it. Thanks for taking the time to respond. Happy Thanksgiving to you and yours.

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