Daniel Melton
Daniel Melton at Les Stanford Chevrolet Cadillac
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Daniel Melton

Chevrolet Director

Les Stanford Chevrolet Cadillac

21730 Michigan Ave
Dearborn, MI 48124

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3.7
21 Reviews
3.7

21 Reviews

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21 Reviews of Daniel Melton

January 22, 2025

Dealership Rating
Employee Rating

I took my car there for one thing know my tramission needs work I just paid 800dollars know they need 2500.00dollars worth of work I feel there terrible More

by Pamthomas444@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 24, 2025

Les Stanford Chevrolet Cadillac responded

Hello, We are so sorry to hear that you were not satisfied with our level of service. We invite you to contact us directly to speak more about your concern. Please contact our Service Director at 877-454-9837. We would be happy to discuss this further with you to see how we can be of better assistance.

January 20, 2025

Dealership Rating
Employee Rating

Staff is the best in michigan, and helpful no matter what questions I had to ask More

by docawa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lenny Russ

November 27, 2024

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Employee Rating

Ali, Merna, Iman, and Rania made the process of buying 3 vehicles extremely seamless. They were professional, friendly, welcoming, and organized. More

by Hamedah Bazzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Brown, Ali Reda, Michael Macdonald, Jeff Orr, Lenny Russ, Mike Kuss , Merna Beydoun, Iman Bazzi, Rania

November 27, 2024

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Employee Rating

The team was professional, helpful, organized, and punctual. The made the process very easy. Ali and his team are the best! You will definitely be back More

by Lina bazzi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Brown, Ali Reda, Michael Macdonald, Jeff Orr, Lenny Russ, Mike Kuss , Merna Beydoun, Iman Bazzi, Rania

July 23, 2024

Dealership Rating
Employee Rating

This was a terrible experience. My car was there over a week and no one contacted me one way or another even though they said they would. I had to call them 3 different times to get More

by lynnesantoscoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 24, 2024

Les Stanford Chevrolet Cadillac responded

Thank you genuinely for providing this very valuable feedback. We are so sorry to hear that this was your most recent experience with us. We would love to discuss this further with you so we can help to resolve your current situation as well as any future operational issues. Please contact us and ask to speak directly to our Service Director. We can be reached at 313-457-0364.

June 24, 2024

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Employee Rating

Such a great place to service your car. The staff is so polite and friendly. The work is done in a timely manner. They are very hospitable while you wait. I mainly get a car from this deal More

by Hkhammoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 27, 2024

Les Stanford Chevrolet Cadillac responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2019

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Employee Rating

servic3 Dan is one of the best service e advisors I have ever worked with, very helpful. He researched a ststem on a c7 corvette and explained it to me. Poorl More

by golfguy
Recommend Dealer
Yes

February 02, 2018

Dealership Rating
Employee Rating

Excellent Customer Service from Dan in Service Department!!! Dan is an exemplary example of EXCELLENCE in Customer Service; honest, dependable...just a great, great guy to work with in the fantastic Service Depa More

by JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Orr

Feb 07, 2018

Les Stanford Chevrolet Cadillac responded

"JL," Thank you so much for the five-star review and your complimentary comments regarding Dan Melton. We are happy that you're happy. Dan is all the things you said and more. He, more than anything, keeps his customers updated on their vehicles while in for service and gives clients an honest answer to any service-related questions. And he answers those questions with a wealth of knowledge no matter what the brand of vehicle. We thank you for taking the time to let us know of your positive experience with our Service department and look forward to seeing you next time around. Take care and be safe, Michelle J Hughes for the management team at Les Stanford Chevrolet Cadillac

December 06, 2017

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Fast service! The Service Department at Les Stanford has always provided me with fast and reliable maintenance and repairs. The advisors have always made sure that More

by Merta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George Brown, Michael Macdonald, Lenny Russ , Gary (Porter)

Dec 06, 2017

Les Stanford Chevrolet Cadillac responded

Merta, Thank you for your wonderful review of the Les Stanford Chevrolet Cadillac Service Department. We sincerely appreciate you taking the time to let us know that your Service visits are always satisfactory. The technicians and mechanics who work very hard every day deserve some praise every once and awhile, so thank you for singling them out in your review. We certainly appreciate your loyalty and hope that our relationship continues for many years to come. Thank you again. Take care and be safe, Michelle J Hughes for the management team of Les Stanford Chevrolet Cadillac

November 03, 2017

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Employee Rating

Beyond Expectations Everyone I came in contact with at Les Stanford Chevrolet took the sales experience to a new level-one that was beyond all expectations! Kudos to Russ More

by rtw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russ Baltazar, Erik Hibbard, Dale Romeo

Nov 08, 2017

Les Stanford Chevrolet Cadillac responded

RTW, Thank you for your wonderful review! We sincerely appreciate when our customers take the time to review us on social media -- especially when they have such good things to say. We know that you will love your new Tahoe! Not only is it stylish, but the room you have and the kind of comfort you get in a large SUV make it a wonderful vehicle. We hope that your experience was good enough -- which it sounds like it was -- that you will feel comfortable telling your friends, family and co-workers. We always appreciate referrals! Enjoy your Tahoe and we look forward to a great relationship with you. Take care and be safe, Michelle J Hughes for the management team at Les Stanford Chevrolet

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