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Daniel McClure
Daniel McClure at Audi Dallas
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Daniel McClure

Service & Parts Director

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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4.6
40 Reviews
4.6

40 Reviews

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40 Reviews of Daniel McClure

November 06, 2024

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Employee Rating

Over priced. I took my car in for over heating, $4,000 later each I was in SHOCK. Detail on invoice I see screws for $6. They said they would discount the evalua More

by Craigdailey2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marvin Clayton, Erik Muniz, Abby Lopez, Andy Mireles , Alan Cavin, Katelyn Neu, Brandon Hunter

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Nov 06, 2024

Audi Dallas responded

Craig, we are sorry to hear that you are still discontent with the pricing of your recent service visit and appreciate your continued feedback. Unfortunately, there is was active recall on your car and the vehicle is out of factory warranty by both time and mileage by a substantial margin. We checked in with our team and understand that Eric reached out to discuss your frustration and ultimately ended up providing you a $200 refund towards the total to assist with the costs you were concerned about including miscellaneous parts like screws. If you would like to follow up additionally, you may always reach our Service Manager, Brandon Hunter directly at bhunter@audidallas.com or 214-561-1849 and he would be happy to discuss your concerns. We appreciate your business and your feedback and look forward to serving you additionally. Take care and best wishes!

October 31, 2024

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Employee Rating

Great customer service! I was kept informed about my vehicle. Everyone went above and beyond! More

by lindawilliams51
Recommend Dealer
Yes

Other Employees Tagged: Jalun was great!

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Oct 31, 2024

Audi Dallas responded

lindawilliams51, thank you for sharing 5-stars! We're happy to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

August 18, 2024

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Employee Rating

Audi Dallas is a welcoming friendly place. Everyone wants to help us. I can't find that attitude at other dealerships. I’m a customer for life! More

by hsm3699
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Mireles , Brandon Hunter

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Aug 18, 2024

Audi Dallas responded

hsm3699, thank you for sharing 5-stars and noting that our team was welcoming and friendly! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 31, 2024

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Employee Rating

The service at Audi is excellent. I have had my car for one year and love it! More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marvin Clayton, Erik Muniz, Abby Lopez, Andy Mireles , Alan Cavin, Katelyn Neu, Brandon Hunter

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May 31, 2024

Audi Dallas responded

Janet, thank you for sharing 5-stars and noting our sevice is excellent! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 31, 2024

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Employee Rating

Always great service at Audi Dallas. They are professional and always willing to any concerns. More

by audibuyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2024

Audi Dallas responded

audibuyer, thank you for sharing 5-stars! We're happy to hear our team is professional and provides great service! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

April 06, 2024

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Employee Rating

Audi Dallas service department is great! They’re fair and honest and go above and beyond for their customers. More

by RHardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hunter , Ramsey, Tim

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Apr 07, 2024

Audi Dallas responded

RHardy, thanks for sharing 5-stars and noting that our team is fair and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

March 31, 2024

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Employee Rating

I have had a warm welcome from service director Daniel and knowledgeable service advisor Matt Truong. . My services done right at 1st time and had a ride back and forth to dealership. nice waiting area . More

by Tuan Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Truong

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Apr 01, 2024

Audi Dallas responded

Tuan Tran, thank you for sharing 5-stars and noting that you had a great experience with Daniel and Matt. We appreciate your praise. See you next time. Thanks again!

March 08, 2024

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Employee Rating

I highly recommend Audi Dallas in every way. Great people, state of the art facility. More

by Robin L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Huneycutt, Thomas Hornsby, Adam Figueroa, Michael Redd, Andy Mireles , Jordan Windham

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Mar 08, 2024

Audi Dallas responded

Robin, thank you for sharing 5-stars! We're glad to hear our team earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

March 02, 2024

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Employee Rating

Jordan was amazing and inmate 225 was great as wel! ! very friendly. Brandon needs to learn Spanish . And smile more ! More

by Isaacnieto1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 03, 2024

Audi Dallas responded

Isaacnieto1010, thank you for sharing 5-stars and noting that Jordan was amazing to work with! We appreciate your business and your constructive notes regarding your engagement with Brandon as well. Thank you for taking time to share feedback. We will pass it along to our leadership. We look forward to serving you additionally in the future. Best wishes!

February 21, 2024

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Employee Rating

Awesome Customer Service and Will definitely keep you posted regarding the upcoming service appointments. Very professional and friendly More

by Toniallen34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2024

Audi Dallas responded

Toniallen34, thank you for sharing 5-stars and noting awesome customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

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