Daniel Mabry
Daniel Mabry at Napleton River Oaks Hyundai Kia Genesis
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Daniel Mabry

Sales

Napleton River Oaks Hyundai Kia Genesis

1985 River Oaks Dr
Calumet City, IL 60409

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6 Reviews
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6 Reviews

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6 Reviews of Daniel Mabry

October 30, 2021

Dealership Rating
Employee Rating

This car dealership is a joke. My jeep compass 2020 has been in the shop for a month. The transmission, engine, alternator, corveoir was damaged. This dealership sold my husband and I a lemon. This deale More

by Vcourts
Customer Service
Friendliness
Recommend Dealer
No

January 15, 2021

Dealership Rating
Employee Rating

So you guys advertise picking up my vehicle for service. So I scheduled last week for my vehicle to be picked up at 745 on 1-15-2021. No one ever came or called. I phoned 6 times and each time I was placed More

by Singleguy95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mario Vasquez , Danielle Lee, Service manager

Jan 18, 2021

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to us at (708) 868-6500 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction. We hope you have a great day.

December 29, 2020

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Employee Rating

Went in for oil change and the next day had a pool of oil under my vehicle. Went back after finding and photographing the pool of oil to fix. Said it was fixed and again pool of oil under vehicle. Had to t More

by Dannycruiser46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 02, 2021

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we are so disappointed to learn of this situation you have described. Please reach out to us at (708) 868-6500 and we will work with you personally in rectifying the issues you experienced.

Jan 02, 2021

Dannycruiser46 responded

Thank you for your response however I had already brought the vehicle back to your dealership after the original oil change and subsequent leaks as provided by the photo I showed to you service attendant. The situation was not rectified after bringing it back to River Oaks. Was dissatisfied to learn from the dealership that I brought it so to fix the leaks that the oil plug gasket was missing and had “dirty oil” soon after your dealership “changed the Oil “.

November 13, 2019

Dealership Rating
Employee Rating

Dealer charges tax before rebates which is wrong you pay on full prices! Wont knock any other incentives off and tries to sell you other package crap. Would not let me talk to sale lady everything that was More

by gassprint1
Recommend Dealer
No
Nov 29, 2019

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for taking the time to leave this feedback. We regret that your experience with us was so far below the standards that we set for ourselves. Please contact our Manager at (708) 868-6500 so that we may ensure your experiences with our dealership are more pleasant moving forward.

May 10, 2019

Dealership Rating
Employee Rating

The best car buying experince in my life! Napleton Hyundai in River oaks is the best!!!! Excellent customer service, very professional, very prompt and patient! I would highly recommend Naplet More

by jmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ziggy Grabowski

May 13, 2019

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying experience. We hope to be of service to you again in the future. Best wishes, Napleton River Oaks Hyundai

December 27, 2018

Dealership Rating
Employee Rating

Excellency in salesmanship, management and service. We are giving our salesperson CASSANDRIA WILLIAMSON a top review because she patiently work with us daily for 2 month until we drove out of NAPLETON H More

by Stan@8612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CASSANDRIA WILLIAMSON

Dec 31, 2018

Napleton River Oaks Hyundai Kia Genesis responded

Here at Napleton River Oaks Hyundai, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

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