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Daniel Lugo
105 Reviews
Dealership Experience
4 yrs, 5 mos
105 Reviews
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105 Reviews of Daniel Lugo
November 03, 2025
I went to heritage Toyota looking for a RAV4 hybrid I saw on that car app. When I went inside the building, I was greeted by Alec Thompson, a Sales and Leasing Consultant. I suppose it is not unusual for on that car app. When I went inside the building, I was greeted by Alec Thompson, a Sales and Leasing Consultant. I suppose it is not unusual for customers to be suspicious of a car salesperson because of the negative stereotypes associated with the profession. From the start, Alec made me feel like I was a rockstar and was there to make my car buying experience seamless. The gentleman was polite, respectful and not at all pushy. He explained the hybrid process in great detail on our test drive. He is a true stand-up professional. I took possession of my RAV4 Hybrid on Saturday, November 1 I would recommend Alec Thompson at Heritage Toyota to buy their next vehicle. He is truly exceptional. On a 1 to 10 scale, my car buying experience with Heritage was indeed a perfect 10. I should also mention David Randolph, the Finance Manager. He was instrumental in my vehicle buying process having worked out the great numbers we could live with. David and Alec both, no question make Heritage Toyota a worthwhile dealership to visit to purchase your next car. More
by rockyglass
Other Employees Tagged: David Randolph, Alec Thompson
October 30, 2025
Appreciated how easy the process was from my first inquiry call to driving off the lot. inquiry call to driving off the lot. More
by wmsmd95
Other Employees Tagged: Nick Peguero, Alonzo Funnye
October 23, 2025
Matt was extremely knowledgeable and great to work with. We will absolutely reach out to Matt in the future for our car buying needs. Thank you, Matt! We will absolutely reach out to Matt in the future for our car buying needs. Thank you, Matt! More
by angelacaputo
Other Employees Tagged: Matt Bontempi
October 13, 2025
Purchased a 2026 Grand Highlander Hybrid Platinum Max. Happy with the vehicle, it was a great experience! Happy with the vehicle, it was a great experience! More
by Hasanburiev
Other Employees Tagged: Nick Peguero, Derek Davis
September 30, 2025
Great in working out a good deal to lower my monthly payments. Gave me a great deal on my trade in. payments. Gave me a great deal on my trade in. More
by Jairo Crisostomo
Other Employees Tagged: Wayne Ludwick, Alec Thompson, Mark Eager
September 29, 2025
I could not be happier with Heritage Toyota. At the end of the day, they went above and beyond to make sure that I ended up in the car that I needed to be in. I can truly say that they took my o At the end of the day, they went above and beyond to make sure that I ended up in the car that I needed to be in. I can truly say that they took my own feelings into account, listened to what I had to say, and made sure that I left in a better situation than I came in with. They made the hour and a half drive in worth the trip. I can say that I have not found another Toyota dealership that takes care of customers the way that they do. I’m three cars in with Heritage Toyota and they are still my dealership of choice. Thank you for everything. More
by Burrellconrad
Other Employees Tagged: Chris Hacker, Derek Davis, Darrell Williams, Angelo Muhammad, Mark Eager
September 12, 2025
Dominique Brown was a pleasure to work with. He was polite and respectful and answered all questions that I had. His sales methods were not pushy and if he didn’t know an answer, he went and fou He was polite and respectful and answered all questions that I had. His sales methods were not pushy and if he didn’t know an answer, he went and found out. The remainder of the staff that I interacted with were also polite and provided answers to all my questions. More
by markpapa243
Other Employees Tagged: Dominique Brown
September 12, 2025
Vince went above and beyond to get me a good deal on my new 4Runner. Buying process was super easy and overall, I’m very happy with my experience. new 4Runner. Buying process was super easy and overall, I’m very happy with my experience. More
by Jhorlan144
Other Employees Tagged: Vince Zingone
September 08, 2025
The employees at Heritage were phenomenal. Great customer service, they all were very friendly and courteous! I would definitely recommend this car dealership to others. Great customer service, they all were very friendly and courteous! I would definitely recommend this car dealership to others. More
by tchoss74
Other Employees Tagged: Alec Thompson
September 06, 2025
Heritage was great from the very beginning. They were very accommodating, and the help that they gave us to getting us our new car, as well as towing our old, dearly departed Dodge Dart was ab They were very accommodating, and the help that they gave us to getting us our new car, as well as towing our old, dearly departed Dodge Dart was above and beyond what I have experienced at other dealerships. I would highly recommend Heritage to anyone looking for a new car, or even a reasonably priced pre-owned. More
by sreeser1979
Other Employees Tagged: Gabriella Lacroce
