Daniel Garcia

It’s wasn’t good they never told me if certain part like the battery are new on the equinox & never old me how long were the vehicle setting in the lot for weeks or months. the battery are new on the equinox & never old me how long were the vehicle setting in the lot for weeks or months. More

Report | Print

I usually don't review but these guys have a lot of attitude once you buy the car. Up until that point they sweat talk you and then just want you out of their way to make the next sale. It's hard to fi attitude once you buy the car. Up until that point they sweat talk you and then just want you out of their way to make the next sale. It's hard to find the right dealer, I would not recommend them. Michael always kept butting in as the general manager to assert his authority. Intimidation tactics if you had any questions on pricing. More

Report | Print

A true Stealership, a bunch of crooks,....took my money, reserved my corvette for 14 months, then sold it someone else for $20K over MSRP behind my back, the DAY I came to make cash payment! Unbelievably co reserved my corvette for 14 months, then sold it someone else for $20K over MSRP behind my back, the DAY I came to make cash payment! Unbelievably corrupt and GREEDY sleazeballs ! All of them were part of it with their lies, showed me my car when it arrived, while at the same time, put it up for sale, insulted me and pushed me to cancel so they could sell it higher, and they sold it anyways, now won't answer my calls ! More

Report | Print

Daniel Garcia at Castle Chevrolet in Villa Park came through for me, Big Time! I had recently purchased a new Honda, and was looking to sell my 2004 Civic, in fairly decent shape for a 16-year-old car. through for me, Big Time! I had recently purchased a new Honda, and was looking to sell my 2004 Civic, in fairly decent shape for a 16-year-old car. To this point, I had only received mediocre to poor offers. After getting an on-line quote from Kelley Blue Book, Laura Castillo from the Castle Buy Center reached out to me via electronic media, inviting me to come in for a higher quote/offer. Am I ever glad I did! Daniel gave me a more than fair offer, which I eagerly accepted. Within 48 hours, they had my car and I had a check in my hand! The whole process was quick and seamless, and the dealership appeared extremely well kept in the guidelines of the highest COVID safety standards. Many thanks to Daniel and Laura for a great experience. If you live in Chicago’s Western Suburbs and need to sell, you are missing a great opportunity if you don’t stop by Castle Chevy in Villa Park to get an offer. I imagine you’ll probably do pretty good if you are looking to buy a new Chevy too! More

Report | Print

Disappointing experience with internet sales team. A classic example of over promising and under delivering for the purpose of getting me in the door. My objective was to trade in a vehicle. Remember A classic example of over promising and under delivering for the purpose of getting me in the door. My objective was to trade in a vehicle. Remember what your parents told you, "If it sounds too good to be true, it probably is." The KBB offer told me everything I needed to know and that initially turned me away. However, the internet sales team (Carlos) said the right things, conveyed interest and expressed ability to stretch the offer to a range that was acceptable to me. At the buying center, however, there was no internet sales team to resume conversations. The experience was very different and left me with that true 'used car salesman' feeling. Shame on me for not trusting my gut and shame on the dealership for a dishonest sales approach. More

Report | Print

They took my Car in a Sale, and didn't pay me Yet? No return I sold my 2002 GMC Yukon Truck on 7/29/2019 to Castle Chevrolet, the Sales person was Daniel Garcia. The truck was in good running condition. They pro I sold my 2002 GMC Yukon Truck on 7/29/2019 to Castle Chevrolet, the Sales person was Daniel Garcia. The truck was in good running condition. They promised me only $500, and took my vehicle. I was leaving out of town that day 7/29/2019. So the salesman promised a check ($500) would be mailed to my home address by 7/31/2019. Interesting they could not cut a check for $500 in this huge dealership on the spot? Now it is 8/21/2019, and I have yet to received payment for my sale, nor not one returned phone call after numerous attempts to talk to (Sales person, Sales Manager not General Manager). Is this Dealership 'Stealing' Vehicles you sale to them if they don't pay you for your merchandise? No one has called yet, nor has anyone mailed me a check for payment... More

Report | Print

Awesome quality people Great 10 Star Service Joe Oneil and Daniel made me feel at home when I was there . The finance guy was also great will be back Great 10 Star Service Joe Oneil and Daniel made me feel at home when I was there . The finance guy was also great will be back More

Report | Print

Very pleasant! This was the most pleasant time spent in a dealership, buying a car. There was no pressure to buy and they are willing to negotiate. This was the most pleasant time spent in a dealership, buying a car. There was no pressure to buy and they are willing to negotiate. More

Report | Print

Great service Daniel The sales person was the best and very professional, in general great service And customer service. I would definitely recommend this to my fri Daniel The sales person was the best and very professional, in general great service And customer service. I would definitely recommend this to my friends and family More

Report | Print

A pleasant experience Purchased a new vehicle at your dealership. Daniel Garcia was my salesperson He was easy to deal with and made what can be a stressful experience not Purchased a new vehicle at your dealership. Daniel Garcia was my salesperson He was easy to deal with and made what can be a stressful experience not scary.He was very helpful . This was my first interaction with your establishment and so far I am very pleased. More

Report | Print