Daniel Fernandez

I chose this dealership because of its solid reputation. I was impressed with the professionalism of my salesman, Daniel Fernandez along with the other staff members that helped me complete my purchase. I I was impressed with the professionalism of my salesman, Daniel Fernandez along with the other staff members that helped me complete my purchase. I appreciated their no-nonsense and direct approach to sales, meaning that there wasn’t any unnecessary waiting or chatter. I actually purchased an entry-level Kia Soul, downgrading from a larger model. I was treated as if I was buying the best car on the lot! The entire staff was friendly, smiled, made eye contact, shook hands, and were very respectful of my needs treating me with respect and courtesy . Prior to purchasing this car, I had gone to a few other dealerships in the area. My experience with them, paled in comparison to my experience with Rick Case. This dealership is 40 minutes away from my house and there is a closer dealership five minutes away. This place is worth the drive. I will continue to use Rick Case for my future auto service as well as future purchases. If you are like me and find the whole auto-buying experience to be frustrating and daunting, Go to Rick Case Kia because they will treat you the way you should be treated. More

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Had an excellent experience from start to finish. Buying a car has always been something I never looked forward to. But the folks at Rick case Kia made it a simple and fast process from start to fini Buying a car has always been something I never looked forward to. But the folks at Rick case Kia made it a simple and fast process from start to finish. The sales rep Daniel was very informative and helped me make the right choice. Fiancé was quick and easy. By far the best dealer experience I have had. More

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At this Rick Case Kia dealer in Sunrise they commit fraud and lie to the customer. I went to buy a Hyundai Santa Fe on October 7, 2023 and they wanted to sell me the vehicle $1,000 higher when a price had al and lie to the customer. I went to buy a Hyundai Santa Fe on October 7, 2023 and they wanted to sell me the vehicle $1,000 higher when a price had already been discussed and with damage to the rear bumper when they said the vehicle was in perfect condition. I traveled 3 hours and 45 minutes to make this purchase for this car and ended up leaving empty-handed. The worst treatment I have received at this dealer and especially with Mr. Anthony Larson who does not know how to deal with customers. More

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Rick case Kia sunrise is the worse dealership put my trust in them to get a reliability vehicle and I get one that is falling apart and I only have this vehicle for three days the service light is comin trust in them to get a reliability vehicle and I get one that is falling apart and I only have this vehicle for three days the service light is coming on already I have other problems also .I am so devastated I put my trust in them so sad and stressed out over everything they are all the same bad people they are not there to help More

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I have one of the worse experiences at Rick case Kia of sunrise and continue having ii make the mistake of going to get a vehicle from there I got a suv it smells like something die in there I got bit all sunrise and continue having ii make the mistake of going to get a vehicle from there I got a suv it smells like something die in there I got bit all over I call nobody reply I take the vehicle back gave a hard time finally they give me another one now this one the radio is going in and out I stop at the light and I have problems starting the vehicle yesterday it’s the same thing this dealership is the worse they are so rude and disrespectful this all happens in less than a week I am still in distress over all if this I am paying for a vehicle that is not working how it supposed to not comfortable in driving it to work worse place I would no recommend this place I am in distress More

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I had a bad experience I bought a suv it smell so bad it was not clean and it had dog hair all over I took the vehicle back they didn’t treat me good I wouldn’t recommend this place I am so sorry customer was not clean and it had dog hair all over I took the vehicle back they didn’t treat me good I wouldn’t recommend this place I am so sorry customer service is not what I expected . More

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