Daniel Elliott

They are nice people and communicated well. They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues They were informative and I knew what I was agreeing to and how much things were going to cost. However, if you have an older vehicle with issues (mine is a 17-year-old Town & Country) they will just want to throw a bunch of new OEM parts on it until the problem is fixed without trying to actually diagnose what the problem is. I wouldn't advise taking an older vehicle to them to be worked on, unless you absolutely know what the problem is. I just spent $900 on a new ignition system with them to try and fix some MAP and misfire error codes that I couldn't figure out at home, but the exact same issues and error codes still persist on my van after their repairs. They said they fixed the misfire issue, but after driving it around a bit, the misfire codes have returned and the van still does not run correctly. I am just really disappointed that the Mopar experts couldn't actually diagnose what the error codes were. Why couldn't they test the ignition system first and realize that it was just fine before recommending an entire new one? My mistake and shame on me for hoping they could help without spending thousands of dollars on replacement parts. I should have asked more questions and had them do more in-depth testing. Just really disappointed. More

by nrs-84 Verified Customer Verified Customer

Report | Print

Dellen Automotive always goes above and beyond. Daniel Elliott communicated throughout the repair process and made it very easy. Daniel Elliott communicated throughout the repair process and made it very easy. More

by cdenney Verified Customer Verified Customer

Report | Print

Very professional and well knowledgeable about his duties. The facility was very clean. Like how your updated by text messaging. duties. The facility was very clean. Like how your updated by text messaging. More

by dsajdyk Verified Customer Verified Customer

Report | Print

They are top notch, they will be the only working on my Jeep from now on Jeep from now on More

by jasonpmoon78 Verified Customer Verified Customer

Report | Print

They were very helpful in the process of buying my vehicle. They cheerfully answered my many questions. I would recommend they vehicle. They cheerfully answered my many questions. I would recommend they More

by 19jjk79 Verified Customer Verified Customer

Report | Print

Service department checked on an issue that another replace said that I had. The department found that the issues did not exist and ensured my vehicle was safe. Will be back here in the future. replace said that I had. The department found that the issues did not exist and ensured my vehicle was safe. Will be back here in the future. More

by austin.cook Verified Customer Verified Customer

Report | Print

They never try to oversell you to fix something on your vehicle that is not broken as some dealerships do. vehicle that is not broken as some dealerships do. More

by lcarter2 Verified Customer Verified Customer

Report | Print

Excellent customer service - kept me informed re progress of repair - professional and timely completion of work requested. of repair - professional and timely completion of work requested. More

by kandi3406 Verified Customer Verified Customer

Report | Print

They are phenomenal in every way! Their customer service is top notch. Appointments are fast. They're courteous, kind, friendly and over the top helpful to the customer! They treat yo Their customer service is top notch. Appointments are fast. They're courteous, kind, friendly and over the top helpful to the customer! They treat you as a friend! More

by sm77482 Verified Customer Verified Customer

Report | Print

They are very knowledgeable about Jeeps and provide great service. They never disappoint and care about their customers service. They never disappoint and care about their customers More

by gretchenhunter Verified Customer Verified Customer

Report | Print